Bilingual Patient Support Associate
Save this job and keep your search organized
Create a free account to save jobs, create alerts and return to this listing from your dashboard.
By continuing, you agree to our Terms & Privacy Policy.
Support French- and English-speaking patients at Hims & Hers through empathetic communication and personalized care in a hybrid telehealth schedule.
As a Patient Support Associate, you will provide frontline assistance across Canada. You will work with Support and Operations to deliver reliable patient experiences. The role emphasizes email, chat, customer service platforms, and accurate communication.
Key Responsibilities:
- Serve as a trusted frontline voice for patients
- Support French-speaking patients and English-speaking patients as needed
- Respond to requests through email and chat
- Navigate platforms and tools for personalized support
- Improve patient journeys with CX leadership
Requirements:
- Minimum one year of customer-facing experience
- Native French and professional English fluency
- Strong written and verbal communication skills
- Accuracy, attention to detail, and time management
- Evening and weekend availability preferred
Bring bilingual communication, patient support, and service accuracy to Hims & Hers telehealth operations across Canada.
-
Bilingual Patient Support Associate
4 days ago
Ottawa, Ontario, Canada Hims & Hers Full-timeSupport French- and English-speaking patients at Hims & Hers through empathetic communication and personalized care in a hybrid telehealth schedule.As a Patient Support Associate, you will provide frontline assistance across Canada. You will work with Support and Operations to deliver reliable patient experiences. The role emphasizes email, chat, customer...
-
Patient Support Associate
3 days ago
Ottawa, ON, Ottawa Census Division, ON; Ontario, Canada Hims & Hers Full-timeHims & Hers is the leading health and wellness platform, on a mission to help the world feel great through the power of better health. We are redefining healthcare by putting the customer first and delivering access to care that is affordable, accessible, and personal, from diagnosis to treatment to delivery. No two people are the same, so we provide...
-
Patient Support Associate
3 days ago
Ottawa, Ontario, Canada Hims & Hers Full-timeHims & Hers is the leading health and wellness platform, on a mission to help the world feel great through the power of better health. We are redefining healthcare by putting the customer first and delivering access to care that is affordable, accessible, and personal, from diagnosis to treatment to delivery. No two people are the same, so we provide access...
-
Ottawa, ON, Canada BioScript Solutions Full-timeBecome a Bilingual Quality Coordinator at BioScript Solutions, focusing on enhancing patient interactions. This role is fully remote and essential for maintaining high standards of patient communication. In this position, you will work under the Patient Experience Manager to monitor and improve the quality of patient interactions across diverse channels....
-
Patient Support Associate
4 days ago
Ottawa, ON, Ottawa Census Division, ON; Ontario, Canada Hims & Hers Full-timeHims & Hers is the leading health and wellness platform, on a mission to help the world feel great through the power of better health. We are redefining healthcare by putting the customer first and delivering access to care that is affordable, accessible, and personal, from diagnosis to treatment to delivery. No two people are the same, so we provide...
-
Patient Support Associate
4 days ago
Ottawa, Ontario, Canada Hims & Hers Full-timeHims & Hers is the leading health and wellness platform, on a mission to help the world feel great through the power of better health. We are redefining healthcare by putting the customer first and delivering access to care that is affordable, accessible, and personal, from diagnosis to treatment to delivery. No two people are the same, so we provide access...
-
Bilingual Case Manager
6 days ago
Ottawa, ON, Canada Innomar Strategies Inc. Full-timeInnomar Strategies Inc. au Canada offre un poste d’agent de service client et soutien RH. Vous assurerez les appels et courriels des associés, gérerez les demandes et suivis, et aiderez à résoudre les questions liées aux processus et systèmes RH.Le poste demande une formation générale en affaires et une expérience en service à la clientèle; le...
-
Bilingual Administrative Support Associate
7 days ago
Ottawa, ON, Ottawa Census Division, ON; Ontario, Canada Cencora Full-timeBilingual administrative support at Cencora involves data entry, document management, and correspondence handling. This full-time position supports routine team operations. The Bilingual Seasonal Associate, Student, or Coop Position performs standardized administrative tasks within established procedures. Work includes scheduling meetings, coordinating...
-
Bilingual Administrative Support Associate
7 days ago
Ottawa, Ontario, Canada Cencora Full-timeBilingual administrative support at Cencora involves data entry, document management, and correspondence handling. This full-time position supports routine team operations.The Bilingual Seasonal Associate, Student, or Coop Position performs standardized administrative tasks within established procedures. Work includes scheduling meetings, coordinating...
-
Bilingual Client Associate
6 days ago
Ottawa, ON, Canada CIBC Full-timeCIBC Wood Gundy in Ottawa is seeking a Client Associate to work closely with Investment Advisors, helping manage portfolios and develop new business for high-net-worth clients. This on-site, full-time role emphasizes client engagement and proactive opportunity identification.The base salary ranges from CAD 51,500 to CAD 60,200, with eligibility for an annual...
