Bilingual Technical Writer
17 hours ago
About Us: Join Connex, a leading technology solutions provider with deep expertise in Managed Services, QA Automation, and Professional Services in the contact center space. We serve clients in the telecommunications, banking, and insurance industries, delivering value through scalable, cloud-enabled solutions. At Connex, we believe in long-term client success, and our team is dedicated to building lasting partnerships rooted in trust, technology, and measurable results. Position Overview: We are seeking a Senior Bilingual Technical Writer to support a large government program within Canada. This role focuses on creating high-quality technical documentation and developing engaging video-based training content. The ideal candidate will be a strong communicator with experience translating complex technical processes into clear written and visual learning materials. Responsibilities: Technical Documentation & Content Development (35%) • Develop, edit, and maintain technical documentation for internal systems, tools, and processes. • Translate complex technical concepts into clear, user-friendly content. • Ensure documentation accuracy, consistency, and compliance with standards. Training Video Development (25%) • Create engaging video training capsules for onboarding and internal learning. • Edit and enhance video content using professional video editing tools. • Partner with subject matter experts to ensure training accuracy and effectiveness. Stakeholder Collaboration (20%) • Work closely with business and technical stakeholders to gather requirements. • Incorporate feedback and continuously improve documentation and training materials. • Support knowledge transfer across teams. Quality Assurance & Content Governance (10%) • Maintain version control and documentation standards. • Review existing materials for quality, relevance, and usability. Process Improvement & Knowledge Enablement (10%) • Contribute to process optimization through improved documentation practices. • Support continuous learning initiatives and digital knowledge repositories. Qualifications: • Experience: Minimum of 7–10 years of experience in technical writing, instructional design, or content development in enterprise or government environments. • Bilingual: French & English. • Technical Writing: Proven ability to create structured technical and training documentation. • Video Content Creation: Hands-on experience using video editing software for training content. • Communication: Excellent written, verbal, and stakeholder communication skills. • Work Authorization: Must be legally eligible to work in Canada. • Security Clearance: Canadian Reliability or Secret Clearance required. • Education: Bachelor's degree in Communications, Technical Writing, Instructional Design, or a related field preferred.
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Bilingual Technical Writer
2 days ago
New Canada Connex Telecommunications Inc. Full timeAbout Us:Join Connex, a leading technology solutions provider with deep expertise in Managed Services, QA Automation, and Professional Services in the contact center space. We serve clients in the telecommunications, banking, and insurance industries, delivering value through scalable, cloud-enabled solutions. At Connex, we believe in long-term client...
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Bilingual Technical Writer
3 days ago
Canada Connex Telecommunications Inc. Full timeAbout Us: Join Connex, a leading technology solutions provider with deep expertise in Managed Services, QA Automation, and Professional Services in the contact center space. We serve clients in the telecommunications, banking, and insurance industries, delivering value through scalable, cloud-enabled solutions. At Connex, we believe in long-term client...
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Bilingual Technical Writer
21 hours ago
Canada Connex Telecommunications Inc. Full timeAbout Us: Join Connex, a leading technology solutions provider with deep expertise in Managed Services, QA Automation, and Professional Services in the contact center space. We serve clients in the telecommunications, banking, and insurance industries, delivering value through scalable, cloud-enabled solutions. At Connex, we believe in long-term client...
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Bilingual Technical Writer
12 hours ago
Canada Connex Telecommunications Inc. Full timeAbout Us: Join Connex, a leading technology solutions provider with deep expertise in Managed Services, QA Automation, and Professional Services in the contact center space. We serve clients in the telecommunications, banking, and insurance industries, delivering value through scalable, cloud-enabled solutions. At Connex, we believe in long-term client...
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Technical Writer
9 hours ago
New Canada Maarut Inc Full timeDeliverables Include but not limited to: The Senior Technical Writer will be accountable for the following milestone-based deliverables: Deliverable 1: Initial Draft Integration Guide: Complete first version within 4 weeks of start date, covering architecture, API specifications, app launch sequences, and conformance checklists with initial visual aids....
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New Canada, NS Procom Full timeBilingual Content Specialist On behalf of our Retail client, Procom is searching for a Bilingual Content Specialist for a 3 month role. Job Description: Are you a master of clear communication, fluent in both English and French, with a passion for crafting intuitive digital experiences? Join our innovative HR Technology team as a Bilingual Content Specialist...
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Technical Writer
2 weeks ago
New Glasgow, Canada VoTech Online Full time**Technical writers** are in charge of writing articles and instruction manuals with the main objective of making difficult, technical material more understandable. They also create, acquire, and share technical knowledge with clients, designers, and producers. **Objectives of Technical Writer** - Develop comprehensive documentation that meets...
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New Canada Procom Full timeBilingual Content Specialist On behalf of our Retail client, Procom is searching for a Bilingual Content Specialist for a 3 month role. Job Description: Are you a master of clear communication, fluent in both English and French, with a passion for crafting intuitive digital experiences? Join our innovative HR Technology team as a Bilingual Content Specialist...
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Senior DevOps Engineer
4 weeks ago
, , Canada RO Writer Full timeSenior DevOps Engineer role at RO Writer """A market-leading developer of software products for the automotive repair industry; our RO Writer shop management system is currently deployed in over 4,000 locations throughout the United States and Canada. About The Team Our team is a dynamic global team working on three continents supporting the RO Writer...
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Technical Writer
2 days ago
Canada Maarut Inc Full timeDeliverables Include but not limited to: The Senior Technical Writer will be accountable for the following milestone-based deliverables: Deliverable 1: Initial Draft Integration Guide: Complete first version within 4 weeks of start date, covering architecture, API specifications, app launch sequences, and conformance checklists with initial visual aids....
