Café and Restaurant Operations Supervisor
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Lead café and restaurant operations at the University of Calgary Students' Union, using service leadership and food safety expertise daily.
Reporting to the Manager, Den and Black Lounge Café, this Supervisor directs baristas, bartenders, servers, and support staff. The position coordinates workflows, monitors guest service, supports training, and maintains compliance with liquor and workplace safety standards.
Key Responsibilities:
- Supervise daily café and restaurant operations and staff workflow
- Monitor service standards and address guest concerns
- Oversee opening, closing, and operational checklists
- Complete cash-outs, liquor reconciliation, and operational reporting
- Conduct inventory counts and support ordering activities
Requirements:
- High school diploma or equivalent
- At least two years' high-volume food and beverage experience
- Day-to-day staff leadership or supervisory experience
- Valid ProServe certification
- Strong communication, organization, and problem-solving skills
Bring hands-on supervision, guest service, cash handling, and inventory skills to the Students' Union café and restaurant.