Bilingual Collections Manager
3 days ago
Exact Match is a strategic recruitment partner focused on connecting experienced Professions with exceptional employers across Canada and the USA.
Our client, a global OEM, has a has an opening for a Bilingual Collections Manager. In this position the successful candidate will manage the collection processes and team, ensuring practices are in place to minimize risk and realized losses to the company. The Manager will also oversee the valuation and sale of repossessed assets maximizing revenue from this stream.
Responsibilities
- Responsible for debt recovery, designing and revising strategies to improve recovery performance
- Ensuring effective risk assessment, customer management and payment processing processes are in place
- Leading, mentoring, training, managing collections team
- Ensuring legal compliance thru the collections process
- Managing repossessed or returned assets thru valuation, reconditioning, inventory management and resale
- Conducting market research, developing new sales channels, working with Marketing Team to increase sales and revenue from repossessed or returned assets
- Performance monitoring and reporting
Qualifications
- Post-secondary degree or diploma in Finance, Business, or related field, or equivalent experience
- Minimum 5 years experience in collections in a captive finance setting
- Minimum 2 years management experience
- Bilingual (French/English) verbal and written communication skills
- Experience working in automotive, heavy equipment, or related industries
- This is a hybrid position, with requirements to be in office a minimum of 3 days / week
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