Walmart Personal Shopper

Holt Renfrew offers you an inspiring, fashion-driven environment with opportunities to learn and grow. From our incredible partnerships with iconic luxury brands, to our commitments to corporate social responsibility, you will be inspired every day. A job at Holt Renfrew offers a competitive total compensation, a generous employee discount, pension, and health & dental benefits, tuition assistance, and continuous learning and development. From our incredible partnerships with iconic luxury brands, to our commitments to corporate social responsibility, you will be inspired every day. A job at Holt Renfrew offers a competitive total compensation, a generous employee discount, pension, and health & dental benefits, tuition assistance, and continuous learning and development. Personal Shopper The role represents the ultimate level of sales and service. Personal Shoppers are full commission and the rate of pay increases as specific sales volume targets are achieved. Personal Shoppers are expected to generate a minimum of $1.5M per year and are on full commission which makes their earnings potential unlimited. Upon reaching higher volume targets, Personal Shoppers are equipped with additional rewards and support tools. Sell the entire store and wardrobe customers from head to toe Cultivate new customers and introduce to Holt Renfrew Demonstrate product and style expertise, specifically how it will help satisfy the customer’s needs Ensure private shopping suites and areas are maintained to visual standards Consistently deliver Holt Renfrew’s “Create the Extraordinary” sales and service to all customers Exceed all sales and service goals and targets Build a loyal personal client base by constantly acquiring new customers, developing existing clients, and retaining loyal clients Maintain and regularly update customer profiles and information on Holt Renfrew systems Provide on and off-site selling and service to clients Communicate regularly with personal customers through phone, mail, and electronic methods regarding in-store events, marketing programs, merchandise requests, sales follow-up, birthdays, etc. In partnership with manager, maintain regular contact with the Buying and Exclusive Services Teams to ensure customer needs are understood and the service experience remains relevant Network within the community to raise profile of the role and Holt Renfrew Resolve all customer service issues and partner with selling management on any issues outside of guidelines Comply with all Health & Safety policies and requirements Ensure compliance with privacy policies, regulations, and cyber security measures. Proven ability to exceed sales targets Has established high value/high potential customer base with a minimum value of $1.5M in sales Knowledgeable of wardrobing and styling techniques Expertise in establishing customer relationships which translate into sales;Skilled at the emotional aspects of a sale; connects with customers and leverages relationships Able to work in a fast-paced environment that requires a high degree of multi-tasking with minimal supervision Able to work a flexible work schedule based on the needs of the customer that includes nights, weekends, and holidays Minimum of five or more years experience in a commission sales environment Ce rôle représente le niveau ultime en matière de ventes et de service. Le(la) titulaire de ce poste est rémunéré(e) entièrement par commission et le taux de son salaire augmente à la réalisation d’objectifs de volumes de ventes spécifiques. Il(elle) doit générer un minimum d’un million de dollars en ventes chaque année, ce qui lui confère un potentiel de rémunération illimité. À l’atteinte d’un volume de ventes supérieur, le(la) conseiller(ère) en shopping personnalisé obtient des récompenses et des outils de soutien additionnels . Vend tous les articles du magasin et habille les clients de la tête aux pieds Veille à ce que les salons de shopping personnalisé et le secteur environnant répondent aux normes visuelles Dépasse tous les objectifs et les buts inhérents aux ventes et au service Offre ses services aux clients en magasin et à l’extérieur Communique régulièrement avec sa clientèle personnelle par téléphone, par courrier ou par voie électronique relativement aux événements en magasin, aux demandes de produits, au suivi après‑vente, aux anniversaires, etc. Résout les problèmes de service à la clientèle et collabore avec la direction des ventes pour toute préoccupation qui ne fait pas partie des lignes directrices Assurer le respect en matière de protection de la vie privée, des réglementations et des mesures de cybersécurité. La capacité éprouvée à dépasser les objectifs de vente Une base de clients privilégiés/à haut potentiel établie représentant une valeur minimale d’un million de dollars en ventes Une connaissance approfondie des techniques d’élaboration de garde-robe et de stylisme La