P&O Operations Specialist

6 days ago
Burlington NL, Woodstock Census Division, NL; Newfoundland & Labrador, Canada Umicore Belgium Full-time €75,000 - €84,000/month
Powering the cars of today and tomorrow. Giving unique properties to high-end applications. As a global advanced materials and recycling group, we develop, produce, and recycle materials for a better life. About Automotive Catalysts We all have the right to breathe clean air, and at Umicore, we are a world leader in the production of automotive emission control catalysts. Our technologies enable on-road and non-road applications to meet environmental standards around the world. To enable our customers to produce even cleaner engines we cannot stand still. P&O Operations: Perform P&O operations work to defined levels of quality, speed, and customer satisfaction, including P&O Cares, P&O administration, learning administration, knowledge management, data, and technology. Customer Support: Address P&O Cares requests to completion within SLAs, ensuring a high level of customer orientation, correctness, speed, and quality. Stakeholder Collaboration: Work collaboratively with key stakeholders within P&O and locally at a site level to support needs defined within the scope of the model. Project Support: Support projects aimed at improving processes, building up or adapting needed services, and implementing technology. P&O Cares Service Delivery: Respond to questions and requests from employees and managers via various formats (calls, in person, chat, emails, portal) to provide up-to-date information. P&O Operational Services: Support the administration of Learning & Development for the North America region, including generating reports, assigning courses, and analyzing training needs. Oversee the administration and site-level support for the company's awards and recognition program. Manage and administer DocuSign to support HR-related processes and documentation. Support the Operational Excellence (OpEx) Lead in analyzing data to identify root causes and opportunities for future improvements. Degree or diploma in Human Resources Management or a related field. SAP, SuccessFactors, DocuSign) is beneficial. Proficient knowledge of HR policies, practices, and procedures. Experience with process improvement and operational excellence. Personal

Skills:
Exceptional communication and interpersonal skills; Position Status: This is a replacement position within the organization. Please note that Artificial Intelligence (AI) is not used as part of the candidate screening or selection process for this role. Compensation: The salary range for this position is $75,000 to $84,000 CAD, commensurate with experience, qualifications, and internal equity considerations. Not just for our customers, but for our employees too. We engage in building an inclusive work culture that offers equal opportunities for all employees irrespective of their diverse backgrounds. As you would expect from a world-leading organisation, we will also reward your contribution with a competitive salary and benefits.

  • P&O Operations Specialist

    1 day ago

    Burlington, NL, Canada Umicore Belgium Full-time

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    6 days ago

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