Oracle HCM Cloud Senior Consultant, Managed Services

5 days ago


New Canada NS ArcLight Consulting Full time

ArcLight Consulting, an Addison Group Company, is dedicated to ensuring that Cloud Solutions customers are successful with their investment. For over 15 years, ArcLight experts have provided guidance and direction to ensure our customers’ success. Our mission statement is simple: “Always make the right decision for the Customer.” We are seeking a highly motivated and talented Oracle HCM Cloud Senior Consultant in Managed Services/Customer Success looking to expand their career with a growing dynamic consulting company. The role will focus on providing responsive application-level support for our customers’ production and non-production environments, and internal process optimization. Provide remote support for Oracle HCM Cloud modules
Resolve functional and technical issues for business users
Debug issues, perform root cause analysis, and document solutions
Configure, test, and document system changes and reports
Collaborate with stakeholders and Oracle support to resolve issues
Support upgrades, enhancements, and new feature rollouts
Deliver end-user training and create support documentation
Stay current on Oracle HCM Cloud updates and industry trends
Manage and troubleshoot system integrations
Identify and implement process improvements and automation
Track project tasks and communicate status updates
Liaise with Oracle and vendors to resolve escalated issues
Handle service requests via internal and external ticketing systems

3+ years of consulting experience in a similar role
~3+ years of Oracle HCM Cloud experience within Performance & Goals, Talent Management, Learn, and/or Time & Labor modules
~ Self-motivated and able to plan work effort and manage priorities
~ Ability to effectively work in a remote model with clients and peers
~ Bachelor’s degree in Business, Human Resources, Computer Science, or related field, or its equivalent.
~ Travel up to no more than 5% may be required as per need basis


401k retirement plan including employer match
~ Paid time off and company paid holidays
~ Paid parental leave
~ Life insurance, short and long term disability coverage options
~ Mental and emotional wellness support application
~ Commitment to work-life balance and comprehensive onboarding and on-going personal and career development


Compensation for this position ranges from $100,000 - 135,000 USD and will vary depending on a wide array of factors including but not limited to the specific office location, role, skill set and level of experience. The compensation may also include incentive compensation in the form of discretional annual or quarterly bonus.

ArcLight Consulting, an Addison Group Company, is an Equal Opportunity Employer. We respect and seek to empower each individual and support the diverse cultures, perspectives, skills, and experiences within our workforce.



  • New Canada, NS ArcLight Consulting Full time

    ArcLight Consulting, an Addison Group Company, is dedicated to ensuring that Cloud Solutions customers are successful with their investment. For over 15 years, ArcLight experts have provided guidance and direction to ensure our customers' success. Our mission statement is simple: "Always make the right decision for the Customer." Our people make this mission...


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  • Canada ArcLight Consulting Full time

    ArcLight Consulting, an Addison Group Company, is dedicated to ensuring that Cloud Solutions customers are successful with their investment. For over 15 years, ArcLight experts have provided guidance and direction to ensure our customers’ success. Our mission statement is simple: “Always make the right decision for the Customer.” We are seeking a...


  • Canada ArcLight Consulting Full time

    ArcLight Consulting, an Addison Group Company, is dedicated to ensuring that Cloud Solutions customers are successful with their investment. For over 15 years, ArcLight experts have provided guidance and direction to ensure our customers’ success. Our mission statement is simple: “Always make the right decision for the Customer.” We are seeking a...


  • Canada ArcLight Consulting Full time

    ArcLight Consulting, an Addison Group Company, is dedicated to ensuring that Cloud Solutions customers are successful with their investment. For over 15 years, ArcLight experts have provided guidance and direction to ensure our customers’ success. Our mission statement is simple: “Always make the right decision for the Customer.” Our people make this...


  • Canada ArcLight Consulting Full time

    ArcLight Consulting, an Addison Group Company, is dedicated to ensuring that Cloud Solutions customers are successful with their investment. For over 15 years, ArcLight experts have provided guidance and direction to ensure our customers’ success. Our mission statement is simple: “Always make the right decision for the Customer.” Our people make this...


  • Canada ArcLight Consulting Full time

    ArcLight Consulting, an Addison Group Company, is dedicated to ensuring that Cloud Solutions customers are successful with their investment. For over 15 years, ArcLight experts have provided guidance and direction to ensure our customers’ success. Our mission statement is simple: “Always make the right decision for the Customer.” Our people make this...


  • Canada ArcLight Consulting Full time

    ArcLight Consulting, an Addison Group Company, is dedicated to ensuring that Cloud Solutions customers are successful with their investment. For over 15 years, ArcLight experts have provided guidance and direction to ensure our customers’ success. Our mission statement is simple: “Always make the right decision for the Customer.” Our people make this...


  • Canada ArcLight Consulting Full time

    ArcLight Consulting, an Addison Group Company, is dedicated to ensuring that Cloud Solutions customers are successful with their investment. For over 15 years, ArcLight experts have provided guidance and direction to ensure our customers’ success. Our mission statement is simple: “Always make the right decision for the Customer.” Our people make this...


  • Canada ArcLight Consulting Full time

    ArcLight Consulting, an Addison Group Company, is dedicated to ensuring that Cloud Solutions customers are successful with their investment. For over 15 years, ArcLight experts have provided guidance and direction to ensure our customers’ success. Our mission statement is simple: “Always make the right decision for the Customer.” Our people make this...