Night Guest Services Agent

1 day ago

Ottawa ON, Ottawa Census Division, ON; Ontario, Canada Fairmont Hotels & Resorts Full-time €26 Temporary
Located in the heart of Canada’s capital next door to the Parliament Buildings, the landmark Fairmont Château Laurier hotel in Ottawa is looking to fill the role of Guest Services Agent. Food & Beverage discount of 50% in our restaurants Employee benefit card offering discounted rates in Accor worldwide for you and your family Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21 Provide outstanding service to our internal and external guests Assist with tour check‑ins and greet the tour guide and groups when required Generate reports for other departments in the hotel Register and checkout hotel guests Greet, check in and settle guest accounts while ensuring all service standards are followed Assist Leadership in performing daily duties Available evenings, weekends and holidays Available to work overnight shift, when required Follow all safety policies Fluent in both official languages (English and French) – a requirement Computer literate with exposure to Opera, Property Manager and Delphi, Word and Excel is preferable Able to work alone Standing throughout entire shift