Night Guest Services Agent
1 day ago
Ottawa ON, Ottawa Census Division, ON; Ontario, Canada
Fairmont Hotels & Resorts
Full-time
€26 Temporary
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Free with email or Google
Located in the heart of Canada’s capital next door to the Parliament Buildings, the landmark Fairmont Château Laurier hotel in Ottawa is looking to fill the role of Guest Services Agent.
Food & Beverage discount of 50% in our restaurants
Employee benefit card offering discounted rates in Accor worldwide for you and your family
Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21
Provide outstanding service to our internal and external guests
Assist with tour check‑ins and greet the tour guide and groups when required
Generate reports for other departments in the hotel
Register and checkout hotel guests
Greet, check in and settle guest accounts while ensuring all service standards are followed
Assist Leadership in performing daily duties
Available evenings, weekends and holidays
Available to work overnight shift, when required
Follow all safety policies
Fluent in both official languages (English and French) – a requirement
Computer literate with exposure to Opera, Property Manager and Delphi, Word and Excel is preferable
Able to work alone
Standing throughout entire shift