Collections Operations Transformation Manager
2 days ago
Toronto ON, Toronto Census Division, ON; Ontario, Canada
Insight Global
Full-time
Free with email or Google
Save this job and keep your search organized
Create a free account to save jobs, create alerts and return to this listing from your dashboard.
Free with email or Google
By continuing, you agree to our Terms & Privacy Policy.
Improve collections performance with operational strategy, automation, and measurable cost-efficiency initiatives spanning enterprise teams and infrastructure environments.
This Senior Business Project Manager focuses on collections, operations strategy, and operational transformation. You will identify gaps in the operating model and develop roadmaps to streamline processes. The work connects technology investments with dollars collected, productivity, capacity, and reduced costs.
Key Responsibilities
Explore and advance an enterprise TMA solution Identify operating-model gaps and streamline processes Reduce end-to-end cycle times and operating costs Build recommendations and business cases for senior leadership Track benefits realization, milestones, RAID items, and KPIs
Requirements:
Seven-plus years of senior business project or program management Collections, recoveries, or operations transformation experience Complex initiative leadership across business and technology teams Automation and process optimization experience Ability to connect delivery with measurable financial outcomes Use collections strategy, process improvement, and executive communication skills to advance measurable operational transformation across the enterprise. #J-18808-Ljbffr
Key Responsibilities
Explore and advance an enterprise TMA solution Identify operating-model gaps and streamline processes Reduce end-to-end cycle times and operating costs Build recommendations and business cases for senior leadership Track benefits realization, milestones, RAID items, and KPIs
Requirements:
Seven-plus years of senior business project or program management Collections, recoveries, or operations transformation experience Complex initiative leadership across business and technology teams Automation and process optimization experience Ability to connect delivery with measurable financial outcomes Use collections strategy, process improvement, and executive communication skills to advance measurable operational transformation across the enterprise. #J-18808-Ljbffr