Receptionist / Office Coordinator

Overview

Receptionist/Office Coordinator

Be the welcoming face of High Tide Inc.’s corporate office in Calgary, AB

Are you someone who loves creating a great first impression, keeping things organized, and helping the office run smoothly behind the scenes?

We’re looking for a friendly, professional, and highly organized Receptionist/Office Coordinator to join us. This is a great opportunity for someone who enjoys variety, thrives in a people-focused environment, and takes pride in creating a welcoming and well-organized workplace.

As one of the first people our visitors, employees, vendors, and business partners interact with, you’ll play an important role in the day-to-day experience of our company. Beyond reception, you’ll work closely with Human Resources and Head Office leadership, contribute to employee events and initiatives, and help keep our workplace running smoothly.

Responsibilities

What You’ll Do

Reception & Office Administration

• Welcome and assist visitors, employees, vendors, and business partners.
• Answer, screen, and direct incoming telephone calls.
• Coordinate incoming and outgoing mail, courier packages, and deliveries.
• Keep reception, meeting rooms, and common areas professional and organized.
• Monitor office and lunchroom supplies and coordinate replenishment.
• Support general administrative tasks including filing, scanning, data entry, and document preparation.

HR, Employee Experience & Office Coordination

Work closely with Human Resources and our leadership team by coordinating meeting rooms and logistics, supporting employee communications and office announcements, and assisting with onboarding and employee experience initiatives.

You’ll also have the opportunity to get involved in the fun side of office life, including supporting our Head Office social committee, biweekly lunches, monthly birthday celebrations and cake days, special events throughout the year, and the annual corporate Christmas Gift Card Program.

Workplace Safety & Access Coordination

• Participate in Head Office OHS Committee and Fire Warden meetings.
• Coordinate key and key-fob access with HR and Operations.
• Maintain Key Holder acknowledgements and related records.
• Report lost access devices, security concerns, or unauthorized access concerns.
• Maintain confidentiality regarding office security and access procedures.
• Coordinate Key Holder onboarding orientations and maintain accurate records.

Qualifications

What You Bring

• High school diploma with some college education; post-secondary education in Business Administration, Human Resources, Office Administration, or a related field is preferred.
• Minimum 3 years of experience in reception, administration, office coordination, or customer service.
• Strong organizational and time-management skills.
• Excellent written and verbal communication skills.
• Strong attention to detail and record management.
• Proficiency with Microsoft Outlook, Word, Excel, and Teams.
• Ability to manage competing priorities and deadlines.
• A professional, courteous, and customer-service-focused approach.
• Experience maintaining records, reports, and tracking systems.
• Previous experience in a corporate environment.

Why This Role?

If you enjoy being the person others can count on, love bringing organization to a busy workplace, and genuinely enjoy interacting with people, this could be a great fit.

If you’re ready to bring your positive energy, organization, and customer-service mindset, we’d love to hear from you.

About Us

High Tide Inc. is the leading community-grown, retail-forward cannabis enterprise engineered to unleash the full value of the world’s most powerful plant and is the second-largest cannabis retailer globally by store count. High Tide (HITI) is uniquely-built around the cannabis consumer, with wholly-diversified and fully-integrated operations across all components of c