Business Systems Analyst

About Pacific Blue Cross

Pacific Blue Cross (PBC) has been British Columbia's leading benefits provider for over 80 years. We are an independent, not-for-profit society with strong roots in BC’s health care system. We provide health, dental, life, disability, and travel coverage to 1 in 3 British Columbians through employee group plans and individual plans.

About Pacific Blue Cross

Pacific Blue Cross (PBC) has been British Columbia's leading benefits provider for over 80 years. We are an independent, not-for-profit society with strong roots in BC’s health care system. We provide health, dental, life, disability, and travel coverage to 1 in 3 British Columbians through employee group plans and individual plans. We are fueled by a commitment to keep health care sustainable for all British Columbians. Through our PBC Health Foundation, we fund projects that improve health outcomes directly related to mental health and wellbeing as well as the prevention and/or management of chronic disease. We are interested in finding people who want to make a difference and who are looking to grow their career with us.

Perks

• Work-life balance with flexible working hours of 7 hours per day, Monday to Friday (i.e., 35 hours per week).
• Paid vacation starts at 3 weeks per year, and increases with years of service.
• Hybrid work environment (i.e., a combination of work from office and work from home days).
• Generous benefits, including extended health, dental, and life insurance; these benefit premiums are 100% paid by PBC.
• Company pension contributions after 1 year of service.
• Education allowance up to $1,000 per calendar year.
• Onsite gym, cafeteria, and access to virtual doctors/counsellors 24/7 via our Employee Family Assistance Program

About The Position

• We are searching for 1 permanent Business Systems Analyst to support our IT team.
• This position is unionized and part of the CUPE 1816 Bargaining Unit. This position is paid at hourly rates and receives wage increases in accordance with the Collective Agreement. The wage for this position is: $8,068 per month to start (equivalent to $98,816 per year) and then progressing up to $9,288 per month (equivelant to $111,456 per year).

Job Summary

Under the broad managerial direction of the Assistant Manager and/or Manager, and as an active member of a self organized work team, collaborates collectively in the planning, design, testing, execution and delivery stages of technology-driven products and services that meet the needs of the business and deliver value. Provides subject matter expertise to the team and acts as liaison to PBC stakeholders by interpreting and translating design features, components, requirements and priorities into detailed user stories to contribute to team understanding of requirements, and to aid in planning the work. To support the team, performs all duties of the Quality Assurance Analyst and other technical duties as determined through team collaboration. Maintains required proficiency levels in technical skills and core competencies consistent with the established framework for the position and pursues continuing self-development associated with the rapid pace of change within the industry.

Job Duties

Self-Organized Work Team Member

• As an active member of a self-organized work team and through group cooperation, shared processes and team problem solving, collaborates collectively in the planning, design, testing, execution and delivery stages of technology-driven products and services that meet the needs of the business and deliver value by:
• defining and expanding on the design features, components and overall priorities communicated by business stakeholders;
• estimating size and complexity of the work, and as a group, assessing team capacity to complete the work, determining achievable goals for each stage and identifying out of scope activities;
• participating in team discussions and coming to consensus on who will complete the work, and identifying in-house resources including network, database, architecture, deployment, security, production or other subject matter experts necessary to support team success;
• collaborating regularly with all team members throughout all stages of the work to track team progress, problem solve roadblocks and interdependencies, and identify options for enhancing stakeholder value in upcoming stages of the work;
• committing to and delivering on individually assigned activities and tasks within established time frames, as determined by the team as a whole;
• preparing and delivering informal presentations to the team and/or key stakeholders on technical design elements, demonstrations of challenges encountered in any stages of design or delivery, options for team