Airport Duty Officer: Customer Care

3 weeks ago

Ottawa ON, Ottawa Census Division, ON; Ontario, Canada Royal Air Maroc Full-time

A leading airline is seeking a Duty Officer for their Toronto operations. The successful candidate will manage customer service interactions, ensure compliance with quality standards, and coordinate passenger care during irregularities. With a minimum of 5 years' experience in a similar role, candidates must be fluent in both English and French. Strong operational management and communication skills are essential for this full-time position.