Bilingual Customer Care Representative Remote
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Key Responsibilities
• Resolve inquiries via phone, chat, and email in both languages
• Address first-level web support and service requests
• Clarify customer needs and offer suitable solutions
• Aim for first-contact resolution to enhance user experience
• Collaborate with colleagues and meet service targets
Requirements:
• Bilingual in French and English, with strong communication skills
• Previous customer service experience is preferred
• High school diploma or equivalent
• Proficient in Microsoft Office applications
• Excellent problem-solving and time management abilities Bring your bilingual expertise to enhance client care at Element Fleet Management in a supportive remote environment.
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