Call Centre Service Representative
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Key responsibilities
include tracking customer interactions and collaborating with various departments to meet service excellence standards. Join a dynamic team dedicated to delivering memorable customer experiences.
Key Responsibilities
• Handle incoming service requests through phone and email
• Assess and document customer needs for repairs
• Track requests until satisfactory resolution is achieved
• Collaborate with technicians and internal departments
• Ensure smooth communication for superior service
Requirements:
• Proven experience in customer service roles
• Strong communication and problem-solving skills
• Ability to handle multiple inquiries effectively
• Familiarity with service request processes
• Integrity and determination in customer relations Become a key player in enhancing customer satisfaction and service quality at Trail Appliances in Delta. #J-18808-Ljbffr
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