Call Centre Support Representative

1 week ago
Surrey BC, Greater Vancouver Regional District, BC; British Columbia, Canada Transdev Canada Full-time €36
Transdev Canada is hiring a Call Centre Casual Booking Agent for our Cloverdale location. Communicate with drivers, passengers and staff via radio or other required communication devices in the English language. Provide assistance to operators in the event of emergency or vehicle malfunctions, communicating with operations, safety and maintenance staff as appropriate. Track and record daily driver/route activities including daily trip edit. Respond to customer, passenger and vehicle incidents. Open and/or close facility as per First Transit policy, depending upon work shift. Competitive hourly pay of $35.63. The ability to have a positive social impact by operating sustainable mobility solutions. Join a Group committed to encouraging diversity and employee development. You have strong knowledge of Vancouver area, surrounding municipalities and local neighborhoods (preferred). You possess the ability to read, write and speak English. You possess the ability to deal politely with the public. This is a casual, unionized position located in Cloverdale, BC. Casual availability. Possibility of 3-4 shifts per week, 8 hours. Call in day of shifts. Your Testing Process You will be required to complete three computer-based tests assessing your proficiency in : the Microsoft Office Suite and your knowledge of the Vancouver Mainland area; Duration for those tests is 1 hour, followed with CRC. Join an international Group strongly rooted in the communities Transdev is an international leader in mobility at the service of communities. We design and operate public transport networks
- buses, coaches, trams, trains, shared bikes, ferries, and more
- to empower freedom to move everyday thanks to safe, reliable and innovative solutions that serve the common good. It is by taking care of them that we empower people to move forward. By joining forces, Transdev Canada is now the largest multi‑modal privately owned transportation company in Canada.

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