Team Lead Retail at Roots

3 days ago

Toronto ON, Toronto Census Division, ON; Ontario, Canada Roots Full-time

Elevate your career at Roots as a Team Lead Retail. This role focuses on customer experience, leadership, and driving sales in a retail environment. As a Team Lead, you will connect the leadership team with sales associates, reporting directly to the Store Manager. Your role includes motivating the team to achieve goals while fostering a positive shopping environment. Leading by example, you'll ensure exceptional customer service and assist in operational duties during management absences. Key Responsibilities:

  • Lead a sales team and boost performance
  • Manage POS systems and daily banking tasks
  • Support new associate onboarding and training
  • Resolve customer service issues promptly
  • Perform opening and closing store procedures
Requirements:
  • 1+ years' experience in retail apparel required
  • Proven leadership skills in a sales environment
  • Strong organizational and problem-solving skills
  • Passion for customer experience excellence
  • Flexible availability for varied schedules
Bring your retail passion and leadership to Roots and make a difference in customers' lives. #J-18808-Ljbffr