Business Development Manager

Toronto
Toronto
5255 Yonge St
3rd Floor
North York, ON M2N5P8, CAN

Description

The Business Development Manager is responsible for commercial clients. You'll manage the full sales cycle, from prospecting and discovery/needs assessment to proposal, contract negotiation, and close.
This is a consultative, data-driven role that requires comfort working across multiple decision-makers and leveraging AI-powered insights to prioritize and personalize engagement.

HYBRID WORK ENVIRONMENT

Toronto-based team members work in-office every other week (Tues-Thurs). Core attendance is required from 9 AM - 3 PM on these days to support business priorities.

A DAY IN THE LIFE

• Own the full sales cycle for mid-market and enterprise accounts, from prospecting and discovery to a signed agreement.
• Build and maintain strong relationships across multiple stakeholders, including Operations, Finance, and Legal.
• Use automation and AI to streamline outreach, follow-ups, and proposal generation.
• Maintain accurate pipeline forecasting, deal progression, and opportunity data within CRM.
• Partner with Operations and Account Management to ensure seamless onboarding and handoff of new clients.
• Identify whitespace and cross-sell opportunities within key verticals such as Retail, Property Management, Construction, and Restaurant Chains.
• Represent the organization at major national conferences and trade events to build pipeline and brand visibility.
• Share learnings with leadership and RevOps to continuously optimize sales processes and messaging.
• Demonstrate success in multi-threading complex sales cycles engaging multiple stakeholders and navigating enterprise decision processes.
• Land and expand Enterprise Accounts , ideally in B2B service-based or multi-location industries.
• A continuous learner who thrives in high-growth, fast-changing, AI-enabled environments.

WHAT YOU BRING TO THE TABLE

• 3-5 years of B2B sales experience, preferably within multi-site or enterprise environments across various industries, especially Retail and Property Management.
• Must be located in the GTA (Greater Toronto Area)
• Post-secondary education - required
• Ability to travel across North America for conferences and client meetings (50% travel).
• Proficiency in using smart prospecting and CRM software (e.g., Salesforce, HubSpot, Apollo, LinkedIn Sales Navigator, etc.) to manage outreach campaigns effectively.
• Proficiency in driving results through various cold outreach methods, including LinkedIn, Email communications, and cold calling.
• Demonstrated success in managing inbound and outbound sales strategies to generate leads and drive revenue growth.
• Prior experience managing long and complex sales cycles.
• Proven ability to work independently, manage time efficiently, and prioritize tasks in a fast-paced environment.
• Prior experience selling to C-Suite and VPs at enterprise corporations
• Ability to build trust quickly and establish long-lasting relationships with both our customers and internal stakeholders
• Strong desire and passion to succeed in sales & achieve results.
• Strong communication skills with the ability to articulate value propositions.
• A passion for personal and professional growth.
• Strong business acumen, presentation, and negotiation skills.
• Background in retail, facilities management, or property management is an asset.

Success Metrics

• New business revenue generated (target: $X annualized).
• Conversion rate from qualified opportunity - closed deal.
• Average deal size and time-to-close.
• Customer satisfaction and retention post-handoff.

COMPENSATION & BENEFITS

We offer a competitive Total Compensation Package designed to support your financial, personal, and professional well-being. This includes: