QA Compliance Coordinator

1 week ago

Coquitlam BC, Greater Vancouver Regional District, BC; British Columbia, Canada Natural Factors Full-time €65,500 - €75,000/month

The QA Compliance Coordinator organizes, coordinates, and assists in the activities required for the attainment of various quality compliance and certification initiatives for Factors Group locations.

Permanent Full-Time (40 hours)

Monday to Friday 8:00 am - 4:30 pm; Hybrid

$65,500 - $75,000

In this role, you will:

  • Prepare and coordinate activities needed for the attainment and maintenance of key certifications such as Organic, Halal, Marine Stewardship Council (MSC), Fish Oil Standards (FOS), etc.
  • Prepare, update, and maintain quality agreements with suppliers, customers, and relevant stakeholders
  • Receive, evaluate, and coordinate investigations for product quality complaints and adverse reactions
  • Issue and track corrective actions and preventive actions (CAPAs) with relevant departments to ensure proper closure
  • Conduct trend analysis and present quarterly and annual reports as a part of management review
  • Track and notify key licensing and certification updates to Quality management to ensure compliance with evolving regulations and guidelines
  • Liaise external stakeholders and internal personnel related to Quality compliance initiatives
  • Develop, maintain, follow standard operating procedures (SOPs), work procedures (WPs), and adhere to cGMP and Good Pharmacovigilance Practices (GVPs)

You have:

  • Bachelor's degree in a scientific discipline (Chemistry, Engineering, Biology, or Food Science)
  • Experience in a similar role in food, natural health products (NHP), and/or pharmaceutical industry (3+ years)
  • Knowledge of current Good Manufacturing Practices (GMP)
  • Competent with MS Office (Word, PowerPoint, Excel), including data collection, analysis, and reporting
  • Knowledge of Canadian Food Inspection Agency (CFIA), Food and Drugs Act (FDA), Health Canada, European Union TRACES, and Australia's (Therapeutic Goods Administration) TGA regulations (an asset)
  • Experience with and responsibility for Organic accreditation, certification programs applicable to industry (an asset)
  • Experience with performing or participating in vendor audits. Certified Quality Auditor / Supplier Quality Auditor certification (an asset)
  • Experience with pharmacovigilance and complaint handling (an asset)
  • Knowledge of product, raw materials specifications, and label compliance requirements (an asset)
  • Valid BC driver's license and access to a reliable vehicle

You get:

  • Great benefits (healthcare, health & personal spending accounts, wellness days, Employee & Family Assistance Program)
  • Company provided RRSP
  • Loyalty share program (based on service length)
  • $200.00 safety boot voucher & company provided PPE
  • $300.00 per year to spend on company products
  • Employee discount pricing
  • Free onsite parking
  • Bus pass reimbursement
  • Exclusive discounts with various vendors

Why us?

  • We're much bigger than you think, 30+ natural health brands loved across North America
  • Proudly Canadian owned & operated

Learn more about us here:

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