Senior Connectivity Specialist

Title: Amazon Connect Specialist Type: 100% Remote Location: Toronto, ON / Canada (Remote) Duration: 4-Month Contract  Introduction We are looking for an experienced specialist to support a large-scale Contact Centre Transformation program. The successful candidate will be responsible for configuring, implementing, optimizing, and supporting enterprise...

Title: Routing Specialist – Amazon Connect Duration: 4 Months Location: Canada (Hybrid/Remote) Introduction We are seeking an experienced Routing Specialist to design, configure, and optimize complex routing solutions within an enterprise Amazon Connect environment. This role will focus heavily on Contact Flows, queues, routing profiles, skills-based...

About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work...

Employment: Fulltime or Contract (minimum of 6-8 months - possible extension) Location: Remote Canada (Toronto area preferred) Are you a cloud-based Customer Experience Software Engineer with experience in the implementation of AWS Cloud contact center solutions. with a solid understanding of application development, coding, database structure and...

5+ years of hands-on experience with Amazon Connect.Strong expertise in Contact Flows, Routing Profiles, Queues, IVR, and Call Routing Design.Experience integrating Amazon Connect with AWS Lambda, DynamoDB, API Gateway, S3, and CloudWatch.Knowledge of Amazon Lex for chatbot and voice bot implementations.Understanding of telephony and voice technologies,...

About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work...

Elevate customer service standards with Slalom as a Senior Consultant for Amazon Connect in Toronto. Your leadership will drive contact center innovations and impactful customer transformations. As a key player in our consulting team, you will implement Amazon Connect solutions tailored to client requirements. Your role involves collaborating with...

Slalom is a fiercely human business and technology consulting company that leads with outcomes to bring more value, in all ways, always. From strategy through delivery, our agile teams across 52 offices in 12 countries partner with clients to co-create powerful customer experiences, modern ways of working, and meaningful impact. What sets us apart? We...

Drive performance insights as a Senior Site Analyst with AIP Connect, a top firm in media and marketing. Utilize data analytics to provide powerful insights and optimization recommendations. In this role, you will analyze diverse data sets to measure site performance across various channels. Supporting the Associate Director, you’ll create reports that...