Restaurant Manager Customer Service

3 days ago

Brampton ON, Peel Regional District, ON; Ontario, Canada Church's Chicken Full-time
Deliver customer service and resolve concerns while supervising restaurant staff and maintaining health and safety standards in daily operations. As a Restaurant Manager, you will provide service, respond to complaints, and lead or instruct individuals. The position includes evaluating operations, setting schedules, managing events, and supervising one or two people. You will also analyze budgets, cost products and services, organize inventory, and support restaurant profitability.

Key Responsibilities
Address customers' complaints or concerns professionally Provide customer service throughout restaurant operations Lead and instruct individuals during assigned work Set staff work schedules and supervise employees Ensure health and safety regulations are followed

Requirements:
College or CEGEP education Two to less than three years of experience Team-oriented and organized personal suitability Attention to detail in a fast-paced environment English work language Use restaurant leadership, customer service, scheduling, and operational skills to support consistent daily service and customer satisfaction.