IT Service Desk Support Technician

7 days ago
Winnipeg MB, Winnipeg Census Division, MB; Manitoba, Canada Wellington-Altus Full-time
Focus on IT excellence at Wellington-Altus, serving as a key IT Support Technician in Winnipeg. This role encompasses troubleshooting tech issues while assisting staff with hardware and software systems. Reporting to the Service Desk Supervisor, you will be essential in managing IT inquiries and supporting both new employee and advisor onboarding. Your role facilitates smooth operations by ensuring hardware functionality and resolving IT concerns through various support channels, emphasizing collaboration with different teams. Handle IT issues via multiple communication methods
• Install and maintain computer hardware and software
• Operate critical information systems effectively
• Bachelor's degree or diploma in IT or related field
• At least 3 years of experience in a technical support role
• Strong knowledge of Microsoft environments and services
• Ability to communicate technical issues clearly Utilize your technical expertise to foster IT success at Wellington-Altus in Winnipeg. #

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