Customer-Focused Account Representative
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Become a vital part of Taylor Steel Inc. as a Customer-Focused Account Representative in Stoney Creek, ON. Drive excellent service and customer relationships while managing your account base effectively. This full-time role entails building and nurturing strong customer connections, processing orders accurately, and working collaboratively with internal teams. You’ll ensure product specifications and delivery needs are met while monitoring inventory levels to support company goals. Your contributions will be essential in maintaining Taylor Steel’s commitment to customer satisfaction. Key Responsibilities:
- Process customer orders efficiently and accurately
- Build lasting relationships with clients for excellent service
- Coordinate with Purchasing, Quality, and Shipping teams
- Monitor inventory levels for raw and finished goods
- Provide accurate reporting and information to stakeholders
- Post-secondary education in Business or relevant experience
- Previous B2B sales experience preferred
- Strong Microsoft Office skills required
- Excellent communication and interpersonal skills
- Ability to handle multiple priorities under tight deadlines