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Enterprise Account Manager

1 month ago

Montréal QC, Canada Fuze Logistics Services Inc Full time

Enterprise Account Manager Fuze Logistics Services is a next generation 3PL headquartered in Montreal, with offices across North America, leveraging cutting-edge technologies and decades of industry expertise to facilitate the transport of freight globally. Position Overview: We are seeking a dynamic and results-oriented Enterprise Account Manager to join our team. This role will be responsible for managing and nurturing relationships with our key clients, ensuring their logistics needs are met while driving growth and profitability for the company. Responsibilities: Client Relationship Management: Build and maintain strong, long-lasting relationships with key accounts. Understand client needs and objectives to provide tailored logistics solutions. Strategic Planning: Develop and implement account strategies to drive business growth, ensuring alignment with the overall company goals. Schedule pick-ups and deliveries, provide updates to customers, including resolving any issues. Business Development: Identify opportunities for upselling and cross-selling additional services. Market Insights: Stay informed about industry trends, competitive landscape, and client market dynamics, to proactively address challenges and leverage opportunities. Optimization: Maintain current standard operating procedures and processes, and update when necessary. Continuously analyze daily operations to determine profitability and opportunistically prospect for additional business. Review past sales activity for historic trends and expectations. Qualifications: A minimum of 3 years' experience in managing key accounts and achieving sales targets, preferably within the logistics or 3PL sector. Strong analytical and problem-solving skills, with the ability to make data-driven decisions. Excellent communication and interpersonal skills, with a customer-centric approach. Autonomous, calm under pressure, with a superior business acumen. Proven success in managing time and accomplishing tasks. If you are qualified for this role, please send your resumes to kharenh@fuzelogistics.com