Customer Escalations Specialist
2 weeks ago
Synopsis of the role:We’re looking for an experienced Escalations Specialist to work with our team and ensure that excellent customer relations are maintained and that all escalated cases have a heightened level of attention and that resolutions are expedited. Your goal within the team is to ensure that new and ongoing customer complaints are handled effectively, promptly, documented and escalated appropriately, while keeping all responsible teams accountable for expedited action.What you’ll doDe...
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Customer Escalations Specialist
4 weeks ago
Toronto, Canada Equifax Full timeCustomer Escalations Specialist – Equifax Join Equifax as a Customer Escalations Specialist, where you’ll ensure customer complaints are handled promptly and escalated appropriately, maintaining strong customer relationships. What you’ll do Develop and maintain in-depth knowledge of all Equifax policies. Handle escalated customer phone calls as...
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Customer Escalations Specialist
3 days ago
Toronto, Ontario, Canada Equifax Full timeSynopsis of the role:We're looking for an experienced Escalations Specialist to work with our team and ensure that excellent customer relations are maintained and that all escalated cases have a heightened level of attention and that resolutions are expedited. Your goal within the team is to ensure that new and ongoing customer complaints are handled...
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Bilingual Customer Escalations Specialist
2 weeks ago
Toronto, Canada Equifax Full timeCustomer Escalations Specialist – Equifax Join Equifax as a Customer Escalations Specialist, where you’ll ensure customer complaints are handled promptly and escalated appropriately, maintaining strong customer relationships. What you’ll do Develop and maintain in-depth knowledge of all Equifax policies. Handle escalated customer phone calls as...
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Bilingual Customer Escalations Specialist
2 weeks ago
Toronto, Canada Equifax Full timeCustomer Escalations Specialist – Equifax Join Equifax as a Customer Escalations Specialist, where you’ll ensure customer complaints are handled promptly and escalated appropriately, maintaining strong customer relationships. What you’ll do Develop and maintain in-depth knowledge of all Equifax policies. Handle escalated customer phone calls as...
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Customer Escalations Specialist
5 days ago
Toronto, Ontario, Canada Equifax Full timeSynopsis of the role:We're looking for an experienced Escalations Specialist to work with our team and ensure that excellent customer relations are maintained and that all escalated cases have a heightened level of attention and that resolutions are expedited. Your goal within the team is to ensure that new and ongoing customer complaints are handled...
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Bilingual Customer Escalations Specialist
19 hours ago
Toronto, Ontario, Canada Equifax Full timeSynopsis of the role:We're looking for an experienced Escalations Specialist to work with our team and ensure that excellent customer relations are maintained and that all escalated cases have a heightened level of attention and that resolutions are expedited. Your goal within the team is to ensure that new and ongoing customer complaints are handled...
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Toronto, Canada Equifax Full timeA top credit reporting agency in Toronto is looking for a Customer Escalations Specialist. This role involves ensuring customer complaints are addressed promptly while maintaining strong relationships. The ideal candidate must be fluent in French and English and capable of managing escalated customer interactions effectively. Experience in a high-pressure...
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Toronto, Canada Equifax Full timeA top credit reporting agency in Toronto is looking for a Customer Escalations Specialist. This role involves ensuring customer complaints are addressed promptly while maintaining strong relationships. The ideal candidate must be fluent in French and English and capable of managing escalated customer interactions effectively. Experience in a high-pressure...
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Customer Experience Specialist | Fraud
7 days ago
Toronto, Canada Mejuri Full timeA contemporary jewelry brand is seeking a Customer Experience Specialist for a 6-month contract in Toronto. The role focuses on managing customer escalations, monitoring fraud cases, and optimizing the customer experience. The ideal candidate has strong communication skills, a passion for customer satisfaction, and the ability to analyze data to improve...
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Customer Experience Specialist | Fraud
1 week ago
Toronto, Canada Mejuri Full timeA contemporary jewelry brand is seeking a Customer Experience Specialist for a 6-month contract in Toronto. The role focuses on managing customer escalations, monitoring fraud cases, and optimizing the customer experience. The ideal candidate has strong communication skills, a passion for customer satisfaction, and the ability to analyze data to improve...