Customer Escalations Specialist

2 weeks ago


Toronto ON, Canada Equifax Full time

Synopsis of the role:We’re looking for an experienced Escalations Specialist to work with our team and ensure that excellent customer relations are maintained and that all escalated cases have a heightened level of attention and that resolutions are expedited. Your goal within the team is to ensure that new and ongoing customer complaints are handled effectively, promptly, documented and escalated appropriately, while keeping all responsible teams accountable for expedited action.What you’ll doDe...



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