Account Director

About AC Automated Creative's mission is to help brands turn their Impressions into Intelligence. AC has built a proprietary creative effectiveness ad tech platform that can make and optimise ad creative using live data and insight. AC is six years old, in that time we have helped brands such as Mars, Brown Forman, Bose, Lipton, McDonald's, tonies,, Haleon, Formula 1 and Suntory Global Spirits, innovate their digital advertising. AC are scaling rapidly due to successes across clients and are looking to expand their team of advertising and technology-obsessed people in London. You can read more about our work here. We also have a weekly podcast about the future of advertising and a weekly show that interviews advertisers about their favourite ads. The Role AC are looking for an Account Director to lead tier one accounts and run campaigns with world-famous brands. We're reinventing work as much as we are marketing, and are looking for someone entrepreneurial who wants to explore strategy, client management, technology, and data. Experience working at an agency running day-to-day operations for a big account or portfolio and leading senior relationships is essential. You will be the central contact point for the client and be supported by a team of Client Leads and execs. Direct line management experience is required. The role is a hybrid, with areas covering project management, data, strategy and creativity. You will have ownership with your team of a portfolio of clients, ensuring they are utilising our technology and supporting them to deliver their advertising campaigns and goals. We sit between a creative agency and a media agency, so we often work with multiple teams to deliver a holistic campaign; an understanding of both areas is important for this. The ideal candidate has an agency background with particular experience in paid social and media and insights reporting, but is keen to work in a more creative space. You should have a good understanding of Meta Ads Manager and other social platforms. It is essential to have an understanding of how digital advertising bidding algorithms work and to have an interest in the power of data. Day to Day Role Be the central leader of the Client Account, ensuring each local market Client Lead is working on time and as expected Manage the day-to-day relationship with clients to make sure they stay invested Leading client data health-checks and communicating results, optimisations, efficiencies and further capabilities Managing the resource required to keep projects running efficiently, including briefing or managing copywriters or designers or ensuring the Client Lead team are Keeping on top of blockers or timeline changes, and being aware of the implications of timeline delays on a project Resolve client issues and provide structured feedback to Product to shape ongoing platform improvements. Not being a 'yes' man, being a client consultant with AC's needs and recommendations coming first Add strategic value to the clients' long term growth to grow and retain the portfolio Stay ahead of industry changes and knowledge to keep us at the forefront of innovating digital advertising Who are you? You have at least 4 - 5 years of direct industry (agency) experience You enjoy building relationships with clients and have a proven track record of this You have experience handling a large, multi-market or multi-brand complex client You have experience growing a commercial relationship You have experience using DV360 and/or Facebook/Snap/TikTok Ads Manager Both right and left-brained, highly organised and excited by data but has an interest in making on-brand and beautiful creative too Detail-oriented as we often work with large numbers of ad creative, multiple clients and large data sets, an eye for numbers and precision is key Efficiency-driven, we've built a company around automating tasks that are boring and slow, we want you to constantly be looking for ways to make your own role easier through automation and process Self-sufficient, has a 'let me google that' attitude The Basics You will be joining 30 full-time employees in the UK, LATAM and Canada The Toronto team are currently relatively remote, but do one day a week on Thursdays when all available in a Adelaide Co-Working space Perks Target-based incentive structure in place for team performance 30 Days annual holiday, not including Public Holidays and Christmas Closure Remote and flexible working opportunities 3pm Finish every Friday No meeting Fridays ClassPass monthly membership covers Beauty, Fitness classes & Wellness Private Health Insurance Company pension Regular socials and potential annual European trip (The team has done two London trips and one to Antwerp in the past two years) ...If you feel there's a perk that would guarantee you joined us, then let us know we're open to anything Culture Our culture is built on trust. We hire people who inspire us, and we trust to make the right decisions. We believe in working hard, but not being overworked. We believe our team can choose to work from the place that delivers the best results. We do the right thing by each other, by our clients and value transparency - we aren't the place for egos or industry spin. At Automated Creative, we are committed to treating all employees and applicants fairly and equally regardless of their gender, gender identity, marital or civil partnership status, race, colour, national or ethnic origin, social or economic background, disability, religious belief, sexual orientation, or age. Contact & Hiring process We do not require a cover letter, brevity is appreciated We will review your application and invite you to an initial screening call with our internal recruiter. You'll then have a follow-up interview with your team lead, followed by a short take-home task. Finally, you'll meet the leadership team, after which a decision will be confirmed. While we're unable to provide individual feedback to every unsuccessful candidate, we will make sure to update you on the outcome either way. If you have any questions, please contact hiring@automatedcreative.net If you want to make a difference within a team that was built to be the difference, we'd love to hear from you