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Account Director

1 month ago

Toronto ON, Canada Creative Niche Full time

We're on the lookout for an Account Director to join a mission-driven organization, which supports fundraising within in the nonprofit space. Through traditional integrated services, they help connect donors with impactful organizations that can use support to make a real difference. You will oversee the delivery of services to assigned clients, ensuring campaign success and strong, ongoing relationships. This role is pivotal in managing client satisfaction and driving results by aligning internal teams and resources with client objectives. You are a collaborative, analytical, and organized professional with a background in fundraising and direct marketing, and you excel in managing multiple priorities and communicating with clarity and confidence. Key Responsibilities: Manage fundraising campaigns from planning through execution for a variety of nonprofit clients. Collaborate across internal teams, including Data Management, Digital, Creative, Print/Mail Production, Tele-fundraising, and Finance. Serve as the main point of contact for clients, overseeing campaign strategy, execution, performance analysis, and reporting. Monitor and analyze campaign performance against budget and client goals, providing recommendations and insights. Develop compelling fundraising materials, including donor appeals and phone scripts. Prepare and manage client budgets to ensure cost-efficiency and alignment with strategic objectives. Supervise and delegate administrative and coordination tasks to a dedicated Account & Office Coordinator. Qualifications & Skills: 3–5 years of experience in a fundraising-focused Account Manager/Director role. Demonstrated experience in integrated direct marketing campaigns. Strong skills in data analysis and performance reporting. Proven ability to manage projects from start to finish. Excellent written and verbal communication skills. Proficient with Microsoft Office Suite, especially Excel. Strong organizational, time management, and multitasking abilities. A passion for client service and a commitment to supporting meaningful causes. If this sounds like you, we'd love to hear from you.