Application Support Analyst
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We are looking for an eFX Application Support Analyst to support critical FX trading applications in a global production environment.
Key Responsibilities:
- Provide L2 Production/Application Support for eFX trading applications.
- Monitor trading workflows, pricing feeds, and application performance.
- Troubleshoot production incidents, perform RCA , and resolve issues within SLAs.
- Support trade lifecycle, pricing, market data, and downstream/upstream systems.
- Work closely with Front Office, Development, Quant, Market Data, and Business teams .
- Support application releases, UAT, regression testing, and production deployments.
- Perform log analysis, data validation, reconciliation, and production monitoring.
- Maintain support documentation and incident/problem management records.
Required Skills:
- Unix/Linux and SQL .
- Experience with application monitoring, troubleshooting, and incident management.
- Strong communication and stakeholder-management skills.
- Experience supporting business-critical applications in a fast-paced environment.
Preferred:
- FX / eFX / Capital Markets / Trading experience.
- Front Office application support.
- Market Data, Pricing, Trade Lifecycle, or STP experience.
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