Guest Services Agent at Hotel Zed

5 days ago

Tofino BC, Alberni-Clayoquot Regional District, BC; British Columbia, Canada Kaizen Lab Inc. Full-time

Become part of the unique team at Hotel Zed as a Guest Services Agent/Night Auditor in Tofino, BC. Deliver exceptional service with a smile while managing the hotel lobby and guest experiences. Hotel Zed seeks a dynamic Guest Services Agent/Night Auditor to join our family-oriented team. This role offers a balance of day and night shifts, requiring a fun-loving personality with strong interpersonal skills. Candidates should be tech-savvy, detail-oriented, and able to multitask in a lively hotel environment. Key Responsibilities:

  • Cheerfully check in and assist guests during their stay
  • Manage reservations and provide concierge services
  • Handle guest accounts and facilitate check-outs
  • Perform night audit duties and maintain security
  • Communicate vital guest information to the team
Requirements:
  • Availability for 2 night audit shifts weekly
  • Strong front desk or customer service experience
  • Excellent conversational and problem-solving skills
  • Ability to thrive under pressure with attention to detail
  • Commitment to a fun, supportive work culture
Showcase your customer service skills and join the fun at Hotel Zed #J-18808-Ljbffr