Case Manager

4 days ago

Montréal QC, Canada Sun Life Financial Full time

You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Discover how you can make a difference in the lives of individuals, families and communities around the world. Make a Meaningful Impact on Health and Recovery Are you a healthcare professional or business graduate with a passion for helping others navigate complex health journeys? Join Sun Life's Group Disability team, where we support Canadians in their pursuit of better health and sustainable recovery.
We're looking for empathetic, analytical, and strategic thinkers-especially those with frontline healthcare experience-who are ready to bring their expertise to a role that blends clinical insight, data-driven decision-making, and human connection.
What You'll Do Assess and manage disability claims (short-term, long-term, and salary continuance) with a focus on timely and fair resolution.
Lead recovery planning by identifying medical and non-medical factors, functional capabilities, and return-to-work readiness.
Apply crisis intervention and rehabilitation techniques to support clients through challenging health transitions.
Use data and analytics to inform decisions and identify trends in recovery and return-to-work outcomes.
Bachelor's degree in Healthcare, Kinesiology or Business
Demonstrated strength in these key skills:
Emotional Intelligence
Case Management
Rehabilitation Techniques
What You Need to Succeed Bilingualism (French, English, both oral and written) is required to answer calls from English and French speaking clients across Canada and worldwide.
3-5 years of professional experience, ideally in healthcare or case management
Comfort with digital tools and multiple platforms
A comprehensive training program and continuous learning opportunities
In addition to Base Pay, eligible Sun Life employees participate in various incentive plans, payment under which is discretionary and subject to individual and company performance. Diversity and inclusion have always been at the core of our values at Sun Life. A diverse workforce with wide perspectives and creative ideas benefits our Clients, the communities where we operate and all of us as colleagues. Persons with disabilities who need accommodation in the application process, or those needing job postings in an alternative format, may e-mail a request to thebrightside@sunlife.We are proud to be a hybrid organization that offers our employees the choice and flexibility to work from both the office and virtually based on the needs of the business, our Clients and you We may use artificial intelligence to support candidate sourcing, screening, interview scheduling.
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