Account Manager Position at Blue J
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Step into Blue J's Account Manager position focused on SMBs, balancing a hybrid work model while driving sales growth through upselling. Uncover new opportunities in existing accounts. This role emphasizes the importance of expanding revenue streams from Blue J's existing SMB customers. You will analyze usage data and client signals to identify opportunities for growth and work closely with Customer Success and Sales teams to execute your strategies effectively. Your ability to create and maintain a high-volume expansion pipeline will be crucial in this role. Key Responsibilities:
- Manage a diverse SMB customer portfolio, focusing on upselling
- Identify expansion opportunities through detailed account analysis
- Generate and oversee a robust expansion pipeline
- Conduct focused expansion cycles from opportunity discovery to closure
- Collaborate with customer stakeholders for strategic alignment
- At least 3 years in an SMB or Commercial sales position
- Demonstrated ability in driving upsell revenue
- Expertise in handling substantial account volumes
- Strong skills in maintaining pipeline accuracy
- Comfort with leveraging data for informed decision making
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