Field Service Technician or Technician
1 week ago
Our client is part of a major Canadian industrial services and supply organisation, and we are pleased to be supporting their Western Canada operations with the addition of a Variable Frequency Drive Field Technician. In this role you will be responsible for providing quality work, service and technical support to end customers by travelling throughout the assigned service area in Western Canada. Day to day you will be testing, diagnosing, repairing, maintaining, and reconditioning all power related products sold by our client to a range of industries vital to Canada's economy.
The successful candidate will need to be able to drive, as well having a valid passport enabling them to receive supplier training in the USA.
Inspecting, testing, optimizing, maintaining and troubleshooting customers’ power components (VFDs)
Interpreting engineering designs, drawings, wiring diagrams and specifications for relevant components
Supporting sales teams by providing technical information, creating evaluation reports, and referring opportunities
Servicing and repairing equipment in house and on-site for the customer
Establishing and maintaining strong working relationships with customers
Communicating work performed and completing service paperwork in a timely manner
Participating in manufacturers’ and in house service training
Participating in all required Health & Safety Training, and complying with practices
Working with Manufacturers online support
Two-year technical diploma or equivalent
~Ability to work with customers independently
~ Exceptional customer service
~ Demonstrated mechanical aptitude, analysis and problem-solving skills
~ Valid passport and ability to travel to the USA
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