Manager, AI Enablement and Program Delivery

Work Location:

Toronto, Ontario, Canada

Hours:

37.5

Line of Business:

Business Management, Strategy & Support

Pay Details:

$96,900 - $136,800 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

Corporate Affairs inspires and connects customers, communities and colleagues through communications, advocacy and engagement that strengthen TD’s brand and support business outcomes. Within this department, Operations & Enablement provides the coordination, governance, reporting and project support needed to execute on strategic priorities, colleague experiences and events, learning initiatives, and transformation work.

The team partners with senior leaders, communicators, business leads from across the broader department to enable planning, execution and operational excellence across Corporate Affairs.

Job Description

The Corporate Affairs Operations & Enablement team strengthens how the function operates by establishing scalable programs, governance, tools, workflows and capabilities that improve execution, colleague capacity and business outcomes. The team’s AI Enablement program provides a structured path to identify, assess, prioritize, govern, implement and sustain AI-enabled opportunities across Corporate Affairs.

The Manager, AI Enablement and Program Delivery will support the day-to-day design, implementation, execution and ongoing management of the Corporate Affairs AI Enablement program.

The role will oversee the end-to-end use-case lifecycle, including opportunity identification, intake, business-value assessment, prioritization, governance routing, delivery planning, partner coordination, testing, implementation, adoption, monitoring and benefits realization.

The Manager will serve as the central connector among Corporate Affairs business teams, executive sponsors, AI and technology partners, Governance & Control, risk functions, data and privacy partners, Finance, Legal, Compliance and third-party providers. The role will ensure that AI opportunities advance with clear ownership, measurable value, appropriate human oversight, required controls and complete decision evidence.

This is a hands-on program management role. The successful candidate will be expected both to stand up the operating model with leadership from senior leaders, and to run it, including managing multiple use cases, resolving dependencies, maintaining governance records, preparing leadership decisions, supporting implementation and driving sustained adoption.

Key Accountabilities

Establish and operate the Corporate Affairs AI Enablement program

• Design, document and continuously improve the program’s end-to-end operating model, governance structure, decision rights, RACI, intake process, prioritization methodology, use-case workflow, reporting cadence and escalation paths.

• Translate the AI Enablement roadmap into an integrated program plan with milestones, dependencies, owners, decision gates, deliverables and measurable outcomes.

• Establish repeatable routines for intake, triage, scoring, leadership review, governance routing, execution oversight, sustainment and reporting.

• Maintain the program’s central portfolio, artifact repository, decision log, risk and issue log, benefits ledger and executive reporting.

• Coordinate successive waves of use-case intake, assessment, approval and execution while maintaining visibility across active, deferred, redesigned and completed opportunities.

• Ensure the Corporate Affairs process complements the Enterprise AI lifecycle rather than operating as a separate approval track.

Lead AI opportunity identification, intake and prioritization

• Partner with Corporate Affairs leaders and subject-matter experts to identify opportunities where AI can enhance decision-making, knowledge discovery, content creation, analysis, collaboration, or workflow effectiveness, particularly within complex, information-intensive or repetitive business processes. Evaluate business problems, opportunities, and workflows to determine where AI can a