Service Support Advisor
2 days ago
Toronto ON, Toronto Census Division, ON; Ontario, Canada
Lexus LC
Full-time
Free with email or Google
Save this job and keep your search organized
Create a free account to save jobs, create alerts and return to this listing from your dashboard.
Free with email or Google
Become a Service Advisor with Downtown AutoGroup, where exceptional guest service meets automotive expertise. You'll play a key role in enhancing vehicle maintenance experiences.
Downtown Ford is seeking a dynamic Service Advisor committed to customer satisfaction. In this role, you will manage service appointments, guide customers through their vehicle maintenance journeys, and uphold high standards of communication. Your knowledge of automotive processes will help foster trust and ensure every guest feels valued.
Key Responsibilities
• Interact warmly with customers to determine service needs
• Recommend necessary repairs or preventive maintenance
• Maintain clear communication on repair status
• Verify work order accuracy with technicians
• Process invoices and handle customer queries
Requirements:
• At least 2-3 years as a Service Advisor
• Deep understanding of automotive maintenance
• Exceptional customer service skills
• Ability to identify upsell opportunities
• Familiarity with dealership management systems Support guests with their automotive needs and contribute significantly to their experience at Downtown AutoGroup. #J-18808-Ljbffr
Key Responsibilities
• Interact warmly with customers to determine service needs
• Recommend necessary repairs or preventive maintenance
• Maintain clear communication on repair status
• Verify work order accuracy with technicians
• Process invoices and handle customer queries
Requirements:
• At least 2-3 years as a Service Advisor
• Deep understanding of automotive maintenance
• Exceptional customer service skills
• Ability to identify upsell opportunities
• Familiarity with dealership management systems Support guests with their automotive needs and contribute significantly to their experience at Downtown AutoGroup. #J-18808-Ljbffr