Data Security Engineer

2 days ago

Ottawa, Ontario, Canada Morson Talent (Canada & USA) Full time

Get AI-powered advice on this job and more exclusive features.

Morson Talent (Canada & USA) provided pay range

This range is provided by Morson Talent (Canada & USA). Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

CA$45.00/hr - CA$57.00/hr

Client Services Engineer/ Data Security Engineer

  • Working hours: 9:00am- 5:00pm or 11:00am- 7:00pm (EST)
  • Pay rate: $35.00- $48.00 per hour.

Position Summary

As a member of a Global Support Success team, the Client Services Engineer will be instrumental in replicating complex customer problems, diagnosing possible causation, recommending remediation techniques, and managing level 2 to 3 customer interactions.

This position will work closely with the global support teams, team lead, and core engineering teams to assure effective cross communication between the team for customer issues and will attend team calls to free up the team lead to focus more on the daily management of the support staff.

The Client Services Engineer will also work closely with product and program managers, customers, and third-party vendors as necessary, providing support throughout the customer issue lifecycle.

Responsibilities include:

  • Answer customers' questions and troubleshoot and resolve customer issues with complex technical products over the telephone or via electronic communications in the areas of system configurations/setup, product functionality and bugs/enhancements/upgrades.
  • Advise customers, work to diagnose customer issues with Encryption products, and interpret logs and error messages as well as interrogate and understand the customer environment where the products are being used.
  • Recommend solutions and workarounds to known problems and provide advice to customers on how to apply the solution or workaround.
  • Provide guidance and support on how to use company products with 3rd party solutions and supported integrations.
  • Reproduce previously unknown issues (if need be) and interface with the Client Services Product Champion providing the customer setup and steps to reproduce the issues.
  • Identify and document issues consistently and clearly using group tools.
  • Support implementation of hotfixes and patches to minimize risk of unexpected issues and ensure that the fix resolves the customer problem.

Skills and experience required:

  • Bachelor's degree in Engineering, Computer Science, or another relevant field of study; and/or equivalent experience.
  • A basic understanding of encryption and cryptographic key management with experience using them to protect sensitive data in database, applications, storage systems, virtualized platforms and cloud environment.
  • Familiar with cryptographic concepts, public key exchange, digital signature, data communication and PKI.
  • Ability to provide creative solutions and have a genuine interest in helping our customers and our partners succeed.
  • Working knowledge of Linux operating systems such RHEL, CentOS, Ubuntu and/or Windows Servers, networking such as protocols like TCP/IP and UDP; IPv4 vs IPv6.
  • Basic knowledge of programming languages (C/C++ and/or Java). Knowledge of RSA PKCS Public-Key Cryptography Standards.
  • Database skills (Oracle and MS SQL Server).
  • Knowledge of virtual environments (VMWare or equivalent).
  • 3 to 5 years of industry experience working in a customer support role, providing technical application support, troubleshooting and diagnostics in the area of network and data security products.

Preferred:

  • Familiarity with FIPS (Federal Information Processing Standards), and other NIST requirements.
  • Master's degree in Engineering, Computer Science and/or another relevant field of study.
  • Knowledge of Docker/Containers and Kubernetes.
  • Knowledge of Public cloud platforms. Familiarity with AWS, VMware vCloud Air, Microsoft Azure, etc. is an advantage.
Seniority level

Mid-Senior level

Employment type

Contract

Job function

Information Technology, Customer Service, and Other

Industries

Defense and Space Manufacturing

#J-18808-Ljbffr

  • CFMWS Senior Data Analyst

    4 weeks ago

    Ottawa, Ontario, Canada Data Engineer Jobs Full time

    CFMWS. A job with purpose. Our 4000 person strong organization champions a healthy, fun, creative and active lifestyle for Canadian Armed Forces members, Veterans and their families. Help us deliver a variety of recreation and fitness programs, offer family support, organize charity events and make sure our members access retail, travel and banking discounts...

  • CFMWS Senior Data Analyst

    4 weeks ago

    Ottawa, Ontario, Canada Data Engineer Jobs Full time

    Canadian Forces Morale and Welfare Services (CFMWS) offers a job with purpose. Our 4000 person strong organization champions a healthy, fun, creative and active lifestyle for Canadian Armed Forces members, Veterans and their families.The RoleAs a Data Engineer, you will be responsible for implementing an end-to-end analytics solution using Microsoft Fabric...

  • Data Security Engineer

    5 days ago

    Ottawa, Ontario, Canada Morson Talent (Canada & USA) Full time

    Client Services Engineer/ Data Security Engineer- Contract Duration: 12 months, possible extension.- Location: On site in Ottawa, ON.- Working hours: 9:00am- 5:00pm or 11:00am- 7:00pm (EST)- Pay rate: $35.00- $48.00 per hour.Position SummaryAs a member of a Global Support Success team, the Client Services Engineer will be instrumental in replicating complex...

  • Enterprise Security Engineer

    4 days ago

    Ottawa, Ontario, Canada TD Bank Full time

    Job DescriptionThe Enterprise Security Engineer will be part of the Crypto Solution Validation team, responsible for certifying the protection of data at rest and data in transit. This includes collaborating with the Crypto Requirement team and Security Architecture team to design and implement secure data protection solutions.You will also be responsible...

  • Data Engineering Lead and Data Engineers

    4 weeks ago

    Ottawa, Ontario, Canada ALLTECH CONSULTING SVC INC Full time

    Cloud Data EngineerThis position requires a skilled Cloud Data Engineer with expertise in Python, PySpark, SQL, and data warehousing for enterprise-level systems. The ideal candidate will have experience working with business users, as well as business analyst expertise in understanding Banking and Capital Markets.Major Responsibilities:Design and develop...

  • Senior Data Engineer

    4 weeks ago

    Ottawa, Ontario, Canada Assent Full time

    Job DescriptionWe are seeking a Senior Data Engineer to advance our data engineering practices and serve as a technical expert. The ideal candidate will contribute significantly to the vision and execution of our data engineering efforts, ensuring the development of secure, robust, scalable, and high-performing data platforms.You will actively participate in...

  • Data Engineer Lead

    7 hours ago

    Ottawa, Ontario, Canada Tree Trust Full time

    About the Team: Our data team is passionate about building innovative data solutions to drive business insights. As a Data Engineer, you'll be part of a collaborative team that values knowledge sharing, mentorship, and continuous learning.Responsibilities: You'll be responsible for designing and implementing data engineering solutions, working closely with...

  • Intermediate Data Engineer

    4 weeks ago

    Ottawa, Ontario, Canada Assent Full time

    Job SummaryWe are seeking an Intermediate Data Engineer to join our team at Assent. As a key contributor, you will advance our data engineering practices and serve as a hands-on technical expert. Your role will involve supporting key technical initiatives, collaborating on architectural decisions, and executing complex data engineering tasks to align our...

  • Software Development Engineer

    7 days ago

    Ottawa, Ontario, Canada acre security Full time

    Are you passionate about shaping the future of security solutions?Do you thrive in an environment that values innovation and teamwork?If so, acre security is the place for youJoin us in making the world a safer place, one innovation at a time.  Position : Software Development Engineer (C#)  Location : Ottawa, Canada (in office) A Bit About Us:  At acre,...

  • Software Development Engineer

    4 weeks ago

    Ottawa, Ontario, Canada acre security Full time

    Are you passionate about shaping the future of security solutions? Do you thrive in an environment that values innovation and teamwork? If so, acre security is the place for you Join us in making the world a safer place, one innovation at a time.Position: Software Development Engineer (C#)Location: Ottawa, Canada (in office)A Bit About Us:At acre, we're not...

  • Data Engineering Lead and Data Engineers

    4 weeks ago

    Ottawa, Ontario, Canada ALLTECH CONSULTING SVC INC Full time

    Must Have:- Snowflake- Databricks- SQL- Python- ADF- PySpark- Data Warehouse ConceptsJob Description:This position is for a Cloud Data Engineer with a background in Python, PySpark, SQL, and data warehousing for enterprise-level systems. The position calls for someone who is comfortable working with business users along with business analyst expertise in...

  • Senior Security Engineering Partner

    5 days ago

    Ottawa, Ontario, Canada Twilio Full time

    At Twilio, we're revolutionizing how the world interacts, and we're looking for someone to help us drive accountability and action in security.This position requires building relationships with engineering to foster cooperative partnerships across key Twilio products and platforms, as well as integrating scalable security capabilities.Use metrics and data on...

  • Data Engineering Lead and Data Engineers

    34 minutes ago

    Ottawa, Ontario, Canada ALLTECH CONSULTING SVC INC Full time

    Must Have:SnowflakeDatabricksSQLPythonADFPySparkData Warehouse ConceptsJob Description:This position is for a Cloud Data Engineer with a background in Python, PySpark, SQL, and data warehousing for enterprise-level systems. The position calls for someone who is comfortable working with business users along with business analyst expertise in understanding...

  • Cloud Architect

    6 days ago

    Ottawa, Ontario, Canada Tbwa ChiatDay Inc Full time

    Job Overview:We're looking for a talented data engineer to join our central data organization at SurveyMonkey. This is a great opportunity to work on complex data engineering initiatives and build end-to-end analytical solutions that are highly available, scalable, stable, secure, and cost-effective. You'll be working closely with our senior manager, data...

  • Data Engineer

    1 day ago

    Ottawa, Ontario, Canada Ampcus Incorporated Full time

    Bravens Inc., a wholly owned subsidiary of Ampcus Inc., is an information technology consulting and services company. Bravens is a leader in providing tailored staffing solutions across both IT and non-IT industries. We are in search of a highly motivated candidate to join our talented team and contribute to our ongoing success.Job Title: Data...

  • Data Engineering Expert

    4 days ago

    Ottawa, Ontario, Canada Assent Full time

    Assent is a leading solution for supply chain sustainability, tailored for top-tier manufacturers. Our mission is to help manufacturers navigate hidden risks in their supply chains and ensure comprehensive sustainability.We are proud to announce that we have crossed the US$100M ARR milestone, granting us Centaur Status. This achievement makes us the first...

  • Security Operations Specialist

    2 days ago

    Ottawa, Ontario, Canada Radius Security Full time

    Job OverviewThe Security Command Center (Surveillance) Operator plays a pivotal role in safeguarding clients' assets and properties. This involves monitoring and responding to video and alarm signals, serving as the first line of defense against potential threats.Key ResponsibilitiesMonitoring and dispatching on alarm eventsResponding to live crime in...

  • Senior Data Engineer

    4 weeks ago

    Ottawa, Ontario, Canada Assent Compliance Full time

    Job Title: Senior Data EngineerAbout UsAt Assent, we are a leading solution for supply chain sustainability tailored for the world's top-tier, sustainability-driven manufacturers. Our mission is to provide comprehensive sustainability insights to manufacturers, helping them navigate hidden risks in their supply chains.We are proud to have achieved...

  • Data Platform Engineer

    6 days ago

    Ottawa, Ontario, Canada GHGSat Inc. Full time

    About GHGSatGHGSat Inc. offers greenhouse gas detection, measurement, and monitoring services to industrial and government customers worldwide. We utilize our own satellites and aircraft sensors in conjunction with third-party data to provide industrial emitters with a better understanding of their emissions. Our capability is unique: We offer...

  • Principal Application Security Engineer

    2 days ago

    Ottawa, Ontario, Canada Barracuda Networks Full time

    Job ID 25 - 618 (2)Come join our passionate team Barracuda is a leading cybersecurity company providing complete protection against complex threats. Our platform protects email, data, applications, and networks with innovative solutions, and a managed XDR service, to strengthen cyber resilience. Hundreds of thousands of IT professionals and managed service...