Digital Marketing Success Manager

5 days ago

St Catharines, Canada RECODemand Corp. Full time

RECODemand is a high-growth advertising and software company transforming how real estate agents and mortgage brokers scale their businesses. We specialize in webinar marketing systems that drive qualified leads, improve close rates, and support sustainable revenue growth. Our clients rely on us to deliver powerful, done-for-you solutions that produce measurable results. Our fully remote team thrives on collaboration, innovation, and a results-first mindset. We empower our team with clear systems, performance-based incentives, and a culture focused on impact. About the Role We’re looking for a proactive, detail-oriented Digital Marketing Client Success Manager (CSM) who is passionate about helping others succeed. In this role, you’ll work directly with real estate professionals and mortgage brokers to ensure they fully leverage our webinar systems and achieve meaningful results. You’ll guide clients from onboarding through implementation and optimization, becoming their go-to expert for support, strategy, and accountability. Key Responsibilities Manage a portfolio of clients, ensuring high levels of satisfaction, engagement, and retention Deliver onboarding, training, and ongoing coaching to ensure proper execution of our webinar marketing systems Monitor client META Campaign performance data and provide insights to drive campaign improvements Troubleshoot issues, answer client questions, and offer proactive solutions Coordinate across internal teams (ads, operations, and creative) to ensure client success Identify upsell opportunities and collaborate with the sales team when appropriate Maintain organized records, follow-ups, and performance documentation using internal tools and CRMs Required Qualifications 2+ years background in customer success, account management, or client-facing roles 1+ years of Managing META ad campaigns Excellent communication, organization, and interpersonal skills Ability to interpret data and offer actionable insights to clients Familiarity with Facebook Ad Manager is a strong asset Experience in real estate, mortgage, or digital marketing is a plus Bachelor’s degree in Business, Marketing, Communications, or related field preferred Dental care Extended health care Life insurance Work Location: Remote Seniority level Entry level Employment type Full-time Job function Marketing and Sales Industries Advertising Services #J-18808-Ljbffr

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