Senior Manager, Professional Services

2 weeks ago


Toronto, Canada AIP Connect Full time

Our client builds data‑centric end‑to‑end Digital Documentation solutions powered by AI. Their platform helps their clients turn documents into data that is used to diagnose problems, identify opportunities, and drive business value. As a Senior Manager, you will join the growing Professional Services team and will help the organization’s name‑brand clients solve their digital documentation challenges. Specifically, you are: An "All‑Around‑Athlete" capable of "Being the Face" and leading client engagements Being both a strategic thinker and a detail oriented operator Driving implementation results through implementation and strong project management Using your account knowledge and business acumen to influence the product roadmap In this role, you will: Learn our client’s business and business challenges to provide a platform solution for their clients. Build trusted relationships and drive the overall business relationship with clients. Be a centralized leader of strategic development and momentum. Be detail‑oriented with experience with technical implementation, planning, work‑back schedules, resourcing, and end‑to‑end project execution. Know when to react to optimize results or mitigate issues. Cultivate deep relationships with the Product, Technology, Data Science & DevOps teams to configure the best possible solution for our clients and our teams. Mentor a smart, inspiring group of Professional Services team members. Requirements: You have proven experience in growing a client account, understanding the client’s needs and how to solution to their needs. You are an optimist and have the foresight to create solutions even before challenges arise. You have a ‘we before me’ attitude and you unite/bring teams together. 10-15 years of Management Consulting Experience, with some technical experience. 5+ years of being a ‘Client Lead’ developing trusted client relationships. The following capabilities are also considered assets: Client‑facing experience in Pre‑Sales: Engineering, Technology Strategy, Value Cases etc. Experience designing business processes and functional use cases. Experience leading and delivering technology engagements with financial institutions. Compensation and benefits: Competitive compensation package. Comprehensive health, life and wellness benefits. Flexible work model. Unlimited vacation policy. Support for further growth and development in an inclusive environment. $180,000 - $190,000 a year AIP Connect believes in equal opportunity. Our recruitment consultants are committed to inclusive recruitment and selection practices and will not discriminate based on age, colour, ability, national origin, race, religion, sex, or sexual orientation. Accessibility: If you need any accommodations during the interview process, please let us know. Posted Salary: Actual compensation within this range will be determined based on job‑related skills, relevant experience, education, and training. This range reflects base salary only and does not include eligibility for bonus program or other benefits. For the most accurate and up-to‑date details on this role, please refer directly to AIP Connect’s careers page, as third‑party sites may not reflect current information. #J-18808-Ljbffr



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