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Full Time Representative

2 months ago

Toronto ON, Canada Singlepoint Group International Full time

The Bilingual Collection Representatives at SinglePoint are dedicated professionals who exemplify professionalism, responsibility, and goal-orientedness. Our Bilingual Collection Representatives handle inbound and outbound customer interactions while maintaining a strong focus on providing exceptional customer service, sensitivity, and urgency. We have a full-time opportunity and the schedule we are currently hiring for is on a shift schedule:
Support with immigration and PR applications (responsibilities for this job align with unit group 63102 – Financial Services Representative)
Work remotely and train remotely
Medical and Dental Benefits or tax-free cash incentive
Receive inbound and make outbound customer calls regarding past due accounts and facilitate payment arrangements to bring accounts to a current balance
Resolve customer account discrepancies
Meet and exceed individual targets and performance expectations
Must be bilingual (French/English)
Have strong communication and computer navigation skills
One year of experience working in a high-volume call center environment is an asset
Collection experience is considered an asset
Hourly rate $19.Health and dental benefits
At SinglePoint, we're committed to supporting our team members in securing permanent residency in Canada. We're ready to provide employment verification letters, aligning with TEER 3 classifications, to aid in expediting Permanent Residency (PR) applications. Please note that while this letter is designed to assist you, the final determination rests with the Canadian Immigration Status processing officer. Accommodations are available upon request at any point in the selection process. #