Director of Engagement

Director of Engagement (Maternity Leave)Reports to: Executive DirectorDepartment: Student ServicesStart & End Date: March 16, 2026 – January 29, 2027Pay Grade: #11Compensation: $117,900 to $146,200The salary range represents the minimum and maximum salary for the position. Employees are usually hired between the minimum and mid-point of the salary range.Location: Burnaby campus with some travel required to other campuses including Downtown campus, Aerospace campus etc.About UsThe Student Association at BCIT is a leading non-profit student-led organization committed to enhancing student life through advocacy and providing student-centered, responsive and pro-active services. Considered one of the leading student associations in the province, we live our mission and are student-focused in all that we do. Students lead our organization and govern the affairs of the BCITSA. Our Board of Directors is composed of 12 elected Student Executives and Student Councilors from each of the different Schools at BCIT. BCITSA is committed to fostering a safe, inclusive, and equitable workplace culture that supports and promotes equity, respect, and accountability among employees and BCIT students. We strive to cultivate a community that recognizes equity and diversity as fundamental to achieving inclusive excellence in all our programs and services.Why Work With UsRobust extended health, dental and life policies with a 50% co-pay in year one and full employer payment after completion of year oneAn Employee and Family Assistance program for you and your dependentsMatching Pension Plan contributions of 6% after one year of serviceFree access to BCIT Flexible Learning CoursesGenerous vacation and leave options: 3 weeks to start plus paid time off during December closure12 paid statutory holidays a yearFree coffee and tea, and discounts at BCITSA food and retail locationsFree access to BCIT fitness facilityThe OpportunityThe Director of Engagement is a fixed-term contract position for approximately 10 months, covering a maternity leave. You are a collaborative and visionary leader who is responsible for overseeing the activities and strategic direction of the Student Engagement Group. The Director of Engagement works collaboratively across the organization to engage stakeholders with services that align with the organization’s vision, mission, and values, and works closely with all departments to drive and optimize marketing, events, publications and engagement efforts.What You Will DoSTRATEGIC LEADERSHIPProvide strategic leadership across the Engagement Group overseeing the Marketing, Publications, and Events departments with responsibility for strategic planning, project management, human resources, and financial managementEnsure effective and strategic service to the various departments within the association, including student executivesEnsure continuous improvement and strategic adaptation through a data driven and collaborative evaluation process, ensuring effective systems, project and process managementPromote collaboration between departments, teams, and external partners to maximize resources, share expertise, and deliver impactful initiatives that benefit students and the organization as a wholeRELATIONSHIP BUILDING, NETWORKING AND COMMUNICATIONEstablish, deepen and nurture strong, collaborative relationships with students, employees, BCIT faculty and staff, and external partnersPrioritize student engagement and enhance student life by ensuring department activities align with organizational vision, mission and values, and foster a sense of community on campusMonitor and become an expert in industry trends relating to student engagement, marketing, publications, and events; adjust strategies accordinglyPromote the Association’s services and programs in collaboration with the various departments, create opportunities for engagement, and improve student awareness of available resourcesIncrease the Student Association’s presence and reputation with key external stakeholders such as vendors, employer partners, and sponsorsOPERATIONAL DUTIESTogether with the Executive Director, manage key messaging for the Association, including public relations and crisis communicationsProvide strategic oversight of BCITSA’s social media platforms and websites, ensuring content relevance, and accuracyManage the organization’s brand identity and perception, ensuring alignment with organizational goalsDirect and oversee all organizational publications, supporting the Publications Manager to guide strategy and standards, including the monthly Link Magazine, annual student agenda, and Annual ReportIn conjunction with Managers, develop, review, and continuously improve all departmental documentation, policies, and procedures to ensure consistency and complianceEnsure that CASL/FIPPA compliances are met, updating policies and processes accordinglyHUMAN RESOURCES MANAGEMENTManage, coach and mentor department managers and direct reports in all aspects of People & Culture, and support them in the delivery of services and programsResponsible for the hiring, discipline, and termination of Engagement Operation Managers and Supervisor, and support to those Managers in these processes for their employeesConduct all Manager reviews including probationary, annual, and ad hoc, providing ongoing coachingManage accident and incident reporting, collaborating with People & CultureEffectively manage and resolve managerial conflicts with a focus on maintaining positive, long-term working relationshipsFINANCIAL MANAGEMENTManage the department’s finances by developing all department budgets in collaboration with Operation managers, ensuring financial targets are met , adjusting as necessaryManage departmental financial resources and revenue streams in accordance with policies and program requirements, including grants, donations, and sponsorship fundsDevelop business strategies and opportunities to increase revenue generationOTHER RELATED DUTIESMaintain up-to-date knowledge of best practices and theories in the field through networking and professional developmentAttend all staff meetings and training sessions as requiredAttend after-hours meetings and events as requiredAbout YouYou are a collaborative and strategic leader with a strong passion for the post-secondary student experience. BCITSA’s mission, vision, and values resonate with you, and you intentionally embed equity, diversity, and inclusion into your leadership and daily work. You bring experience leading cross-functional teams across student engagement, marketing, communications, publications, and events, and you thrive in fast-paced, evolving environments. You are known for building strong relationships, guiding high-performing teams, and delivering initiatives that drive meaningful student engagement. With a balance of big-picture thinking and operational focus, you lead with integrity, sound judgment, and a commitment to continuous improvement and impact.EDUCATION & EXPERIENCEMaster’s or advanced degree in a relevant discipline preferred7-10 years of progressive experience developing and managing programs and services related to student engagement, marketing, communications, events management, publicationsExperience leading and providing strategic direction to diverse and cross functional departments within one portfolioProven experience developing strong partnerships and working collaboratively across programsExperience with brand management and communication strategies for non-profits, relating to revenue centers as well as non-revenue generating programs and servicesKNOWLEDGE & ABILITIESCurrent knowledge of marketing, communications, publications, and events best practicesSelf-motivated with a proven record of accomplishment leading and managing complex projects and teamsSuperior organizational skills managing multiple priorities in a fast-paced environmentAbility to build collaborative relationships throughout the organization and liaise with internal and external stakeholdersProficiency in CRM systems, Microsoft 365 applications including SharePoint, Dynamics 365, Teams, and Microsoft SuiteStrong verbal and written communication skills; excellent presentation skillsGenuine passion for student-focused servicesHigh level of integrity, judgment, and accountabilityStrong business acumen, including building, forecasting, and resource allocationTrack record of driving measurable results and organizational impactDemonstrated success leading, mentoring, and developing high-performing teamsExcellent interpersonal, verbal and written communication skills; strong presentation skillsStrong ability to prioritize effectively and apply innovative problem-solving approachesREQUIREMENTSLocal travel occasionally between BCIT campusesOccasionally stands for long periods of timeLocal travel to networking events and employer locationsOur goal is to be inclusive, diverse, and representative of the communities where we work while creating an environment where every person can enjoy a successful career. This commitment applies to all candidates and employees regardless of race, ethnicity, citizenship, creed, place of origin, religion, sex, gender identity, gender expression, sexual orientation, family status, marital status, disability, age, and any other protected characteristic. Requests for accommodation due to a disability or any other protected characteristic can be made at any stage of the recruitment process and during employment by contacting our People & Culture Team.BCITSA respectfully acknowledges that the land on which BCIT’s main campuses are located is the traditional and unceded territory of the Coast Salish peoples, specifically the shared traditional territories of the Səl ̓ ílwətaʔ/Selilwitulh (Tsleil-Waututh), Sḵwx̱wú7mesh Úxwumixw (Squamish), and xʷ məθkʷəyə̓ m (Musqueam) First Nations #J-18808-Ljbffr