Service Advisor with Multilingual Skills

2 days ago

Toronto, ON, Canada Cross Border Talents Full-time
Join our team as a Service Advisor where your multilingual skills will empower you to assist customers in Malaysia. Help create satisfying interactions in a fast-paced work environment. Ideal candidates hold a Bachelor’s degree and possess customer service experience. The role requires fluency in Mandarin, Cantonese, and English, alongside strong communication and problem-solving skills. You will coordinate with teams to ensure exceptional service to our diverse clientele.

Key Responsibilities
• Handle customer inquiries through calls, emails, and in-person
• Communicate needs of Mandarin
- and Cantonese-speaking customers
• Work with internal teams for accurate service delivery
• Manage appointments and keep service records
• Resolve customer issues to foster satisfaction

Requirements:
• Bachelor’s degree required
• Fluent in Mandarin, Cantonese, and English (spoken and written)
• Experience in a customer service role
• Excellent organizational and communication skills
• Basic computer knowledge is necessary Enhance customer service quality with your multilingual abilities in this vibrant and dynamic role.