IT Support

Company: Scotia Logic IT and Development Sister Company Support: Maritect Investigations & Security Ltd. ( Website: Employment Type: Full-Time (40 hours per week) Schedule: Monday to Friday, 8:30 AM – 4:30 PM (AT) About Us Scotia Logic IT and Development provide reliable IT services and security system solutions to businesses across Atlantic Region. We work closely with our sister company, Maritect Investigations & Security Ltd. , to support technology and physical security operations. We value professionalism, teamwork, and continuous learning. We are seeking a motivated technician who is eager to grow their skills and support both organizations as needed. Position Overview The IT Support & Security Systems Technician will be responsible for providing day-to-day IT support while assisting with the installation, servicing, and maintenance of electronic security systems. This role involves a combination of remote support, on-site client visits, and hands-on technical work. This position is ideal for someone who enjoys troubleshooting, working in the field, and building a broad skill set across IT and security systems. Eligibility Requirements Applicants must meet the following requirements: Canadian citizen or Permanent Resident residing in Canada Valid driver’s license and access to a reliable vehicle Willingness to travel locally to client sites Ability to successfully pass a security clearance and background check Key Responsibilities IT Support & Operations Troubleshoot and resolve IT issues for clients and internal users Install, configure, and maintain computers, applications, and peripherals Provide remote and on-site technical support Manage user accounts, permissions, and passwords Maintain service records and technical documentation Assist with system upgrades and improvements Train users on basic IT best practices Security Systems Install, service, and repair electronic security systems, including: CCTV and IP camera systems Intrusion (alarm) systems Access control systems Perform system testing, troubleshooting, and basic diagnostics, including networking and troubleshooting IP issues. Assist with cable installation, equipment mounting, and system commissioning Complete service reports and basic documentation Deliver professional, courteous service to clients on-site Follow safety guidelines and company installation standards Work alongside senior technicians during training and gradually take on independent tasks Required Qualifications Diploma or Bachelor’s degree in Information Technology, Computer Systems, Electronics, Electronic Engineering, or a related field. Previous IT or technical experience Technical Skills · Working knowledge of Windows operating systems and common business applications · Basic understanding of networking (LAN, WAN, Wi-Fi)· Familiarity with Microsoft 365, Active Directory, and cloud services · Interest or basic knowledge of electronic security systems and low-voltage cabling · Strong troubleshooting, communication, and customer service skills Preferred Qualifications (Assets) CompTIA A+ , Network+ , CCNA or similar certifications 5 years Previous experience (Preferred) in trades, IT, alarms, CCTV, or access control Experience using IT ticketing systems and remote support tools Knowledge of on-site safety standards and procedures What We Offer · Full-time position with a stable 40-hour workweek · Hands-on training and professional development opportunities · Supportive and collaborative work environment · Exposure to both IT infrastructure and electronic security systems · Vehicle travel allowance (Own vehicle required) How to Apply- If you are interested in IT and security systems and are willing to support both Scotia Logic IT and Development and Maritect Investigations & Security Ltd. , we encourage you to apply. Please submit your resume and a brief cover letter to careers@scotialogic.com. We thank all applicants for their interest; however, only those selected for an interview will be contacted. No phone calls, please.