Career Opportunities for Indigenous Peoples – Sales

OverviewOur employees are at the heart of everything we do. Together, we help people, businesses, and society prosper in good times and be resilient in bad times. Our employee promise represents Intact’s commitment to you in exchange for living our Values, striving to do your best work, being open to change and investing in your career. We promise to provide support, opportunities and performance-led financial rewards at a workplace where you can shape the future, win as a team and grow with us.About the roleIf you\'re passionate about helping others and you are recognized for your excellent communication and interpersonal skills, we may be just the place for youAs a Sales and Customer Service Representative, you\'ll become a trusted advisor helping Canadians protect the things that matter to them. We\'ll provide you with mentoring and training to achieve your career goals, and your success will be recognized by our annual bonus plan and an accelerated career path, which can lead to a promotion after six months in the position.Ready to take control of your career? Join our team and see how the sky\'s the limit.Work location: Calgary, Saint-John\'s & OttawaWhat You’ll Do HerePlay a key role in optimally protecting our customers\' most valuable assets by advising them on appropriate insurance products, answering questions and guiding them through the next steps.Analyze individual customer needs, promote and cross-sell personal insurance products and services.Accept and efficiently process payment method changes, ensuring that customer accounts are updated accurately and in a timely manner.Handle telephone and electronic inquiries from existing customers in a professional and timely manner, providing exceptional customer service and resolving issues promptly.What You Bring to the TableYou self-identify as Indigenous (First Nations, Inuit, or Métis)At least one year of customer service experience in a call center environmentPrevious experience in sales and customer loyalty is highly desirableExcellent communication skills, with the ability to simplify complex information for customers and colleagues, and the ability to understand and empathize with othersProficiency in technology and ease in navigating multiple systemsAbility to multi-task and remain calm under pressureYou must be prepared to study for and pass the provincial insurance licensing exam with the support of our in-house training teamBilingualism in English and French is a considerable advantageNo Canadian work experience is required, but candidates must be authorized to work in Canada full-timeThis position requiresDuring training, availability to work 35 hours, Monday to Friday, with day time shifts (9am to 5pm).After training, availability to work 35 hours, including every Saturday, with evening shift (between 10:30am and 8pm).During the first year, you will be asked to work on public holidays and will be paid in accordance with labor standards.Check out the link below to find out more about working at belairdirect1 million reasons to work at belairdirectWe invite and encourage all aspiring candidates who self-identify as Indigenous to apply for this opportunity. Indigenous Peoples include status and non-status First Nations, Métis and Inuit people.Intact\’s Commitment to DiversityWe aim to ensure our employees and leaders are representative of the communities we serve. Intact is committed to building a fair, inclusive and accessible workplace where everyone feels valued, respected and heard. Our commitments to reconciliation are implemented collaboratively with Indigenous employees and Intact’s Indigenous Circle of Inclusion Employee Network.#LI- HybridWhat we offerOur hybrid work model provides the balance between working from home and enjoying meaningful in-person interactions.Working here means you\'ll be empowered to be and do your best every day. Here is some of what you can expect as a permanent member of our team:A financial rewards program that recognizes your successAn industry leading Employee Share Purchase Plan; we match 50% of net shares purchasedAn extensive flex pension and benefits package, with access to virtual healthcareFlexible work arrangementsPossibility to purchase up to 5 extra days off per yearAn annual wellness account that promotes an active and healthy lifestyleAccess to tools and resources to support physical and mental health, embracing change and connecting with colleaguesA dynamic workplace learning ecosystem complete with learning journeys, interactive online content, and inspiring programsInclusive employee-led networks to educate, inspire, amplify voices, build relationships and provide development opportunitiesInspiring leaders and colleagues who will lift you up and help you growA Community Impact program, because what you care about is a part of what makes you different. And how you contribute to your community should be just as unique.We are an equal opportunity employerAt Intact, our value of respect is founded on seeing diversity as a strength. We strive to create an accessible workplace where employees feel valued, included and encouraged to share their unique perspectives. We encourage applications from individuals who are members of equity-deserving groups, including but not limited to women, Indigenous peoples, persons with disabilities, Black people, and members of the 2SLGBTQI+ community. As part of Intact\’s commitment to reconciliation, we acknowledge that we work, meet and travel across the land currently called Canada, originally inhabited by First Nations, Metis and Inuit people. This history extends through many centuries and continues to evolve today. We have policies to ensure equal access and participation for people with disabilities, including providing workplace adjustments (accommodations). A copy of applicable policies is available on request. If we can provide a specific adjustment to make the recruitment process more accessible for you, please let us know when we reach out about a job opportunity. We\’ll work with you to meet your needs. If you are an employee of Intact or belairdirect, please apply for this role on Internal Career Site. #J-18808-Ljbffr