Current jobs related to Bilingual (English & French) Customer Care Coordinator - Winnipeg - Johnston Group Inc.

  • Bilingual (French/english) Customer Care

    1 week ago

    Winnipeg, Canada Lifeline of Canada Full time

    Connect America and our family of brands, including Lifeline Canada, have helped aging individuals and at-risk populations live safely and independently in their homes for more than 40 years. This position of Customer Care representative will be an integral role within our Lifeline Canada business. Since 1974, more than 700,000 Canadian subscribers have...

  • Bilingual (English & French) Customer Care Coordinator

    13 minutes ago

    Winnipeg, Manitoba, Canada Johnston Group Inc. Full time

    Our Customer Care team is the first point of contact for our customers. For many of our clients and their employees, this will be their first experience with Johnston Group, and our goal is to exceed their expectations of our industry-leading customer service.Our team ensures that all incoming calls, emails, and chats are responded to with extraordinary...

  • Bilingual (French & English) Customer Service

    2 weeks ago

    Winnipeg, Canada Smack Pet Food Inc. Full time

    Smack Pet Food Inc. is a manufacturer of raw dehydrated food for dogs and cats. We are a family-owned business located in Winnipeg, MB. Celebrating our 17th year in business, we market and sell our products to retailers (B2B) and consumers (DTC). This role presents an opportunity to help grow a company that makes products consumers love. You will excel at...

  • Bilingual Customer Service Rep, English

    4 days ago

    Winnipeg, Canada Cabela's Full time

    **Summary**: Reporting to the Call Centre Supervisor, the Bilingual Customer Service Representative is responsible for providing legendary customer service when answering customer phone calls in French and English to process orders, answer general inquiries and address customer issues in an inbound Call Centre environment. **Location**: Onsite at Cabela's...

  • Team Lead

    1 week ago

    Winnipeg, Canada IntouchCX Full time

    About IntouchCX IntouchCX is a global leader in customer experience management, digital engagement, and AI and automation solutions. We immerse ourselves in your world with curiosity, creativity, and innovation to deliver exceptional results. For over 20 years, we have scaled with soul to become a disruptive industry leader by building trusted long-term...

  • Bilingual Csr, English

    24 hours ago

    Winnipeg, Canada Cabela's Full time

    **Summary**: Reporting to the Call Centre Supervisor, the Bilingual Customer Service Representative is responsible for providing legendary customer service when answering customer phone calls in French and English to process orders, answer general inquiries and address customer issues in an inbound Call Centre environment. **Location**:Onsite at Cabela's...

  • bilingual french/english customer service representative

    11 hours ago

    winnipeg, Canada Randstad Full time

    Randstad Canada is partnering with a seed company in Winnipeg to find a talented and fully bilingual (French/English) Customer Service Representative.If you are a team player who excels at managing customer transactions while providing essential support to a dynamic sales force, we encourage you to apply.Do you have a passion for customer service? Do you...

  • Bilingual (French & English) Credit & Collection

    24 hours ago

    Winnipeg, Canada Canon Canada Full time

    **Bilingual (French/English) Credit & Collection Representative - Remote** - Are you ready to take your career in credit management to the next level? We are currently seeking a dedicated and experienced Credit Representative to join our team. The Credit & Collection Representative** **will report to the Credit Manager and will be responsible for...

  • Bilingual (French & English) Sales Associate

    24 hours ago

    Winnipeg, Canada MoveMobility Full time

    MoveMobility has a new and exciting opportunity for you to utilize your passion for Sales. We are in search of a Bilingual (French & English) Sales Associate who can help us with our Prospecting efforts and increase our pipeline. With a focus on Wheelchair Accessible, Medical Transportation providers. **Who We Are**: Headquartered in Winnipeg, Manitoba,...

  • ER Registered Nurse – Bilingual

    1 week ago

    Winnipeg, Canada Winnipeg Regional Health Authority (WRHA) Full time

    A regional healthcare authority in Manitoba is seeking a Registered Nurse (RN) to provide professional nursing services for patients with complex health needs. The ideal candidate will have strong bilingual communication skills in English and French, a graduate nursing education, and the ability to work both independently and within a team. A commitment to...

Bilingual (English & French) Customer Care Coordinator

1 month ago

Winnipeg, Canada Johnston Group Inc. Full time

Bilingual (English & French) Customer Care Coordinator Join to apply for the Bilingual (English & French) Customer Care Coordinator role at Johnston Group Inc. Our Customer Care team is the first point of contact for our customers. For many of our clients and their employees, this will be their first experience with Johnston Group, and our goal is to exceed their expectations of our industry‑leading customer service. Our team ensures that all incoming calls, emails, and chats are responded to with extraordinary levels of customer service and in the most professional manner possible. Only those candidates who have a true passion for delivering a superior customer experience should apply. The successful candidate will be responsible for responding to incoming phone, email, and chat inquiries in both French and English regarding plan information, coverage, status, and eligibility for disability, dental and extended health care claims. You will receive extensive training and product knowledge development. Hybrid working model based out of our Winnipeg, MB office, with three days in‑office per week. Qualifications: Outstanding verbal and written communication skills, ability to effectively convey information and build relationships with fluency in English and French Previous customer service experience (inbound contact center, retail, or hospitality) Exceptional customer service skills and strong active listening skills Ability to multitask and navigate multiple computer programs simultaneously while speaking on the phone Ability to act with care and professionalism in challenging or sensitive situations Demonstrated conflict resolution skills Ability to deal with complex inquiries and independently make decisions to solve concerns for our customers Strong time management and multi‑tasking skills Ability to stay composed and organized in a fast paced, high call volume environment Previous experience with insurance or group benefit plan administration and claims is considered an asset The successful candidate must be legally eligible to work in Canada. We thank all applicants for their interest. Please note that only those selected for an interview will be contacted. Seniority level Associate Employment type Full-time Job function Customer Service Insurance #J-18808-Ljbffr