Manager - Laboratory Services

Overview St. John's is a progressive city with a strong connection to the past and a positive outlook on the future. As one of the oldest cities in North America we have a unique history, but we are also a growing city with the needs and opportunities of a modern urban population. The City of St. John’s is committed to recruiting world‑class talent and expertise to join our City staff, more than 1,200 strong, who provide a vast array of valued services to the residents of St. John's and the metropolitan area. If you are an innovative thinker with a positive attitude and a commitment to quality, we want you to help us make St. John’s a city where people want to live and feel they belong. Opportunity The City of St. John’s is currently accepting applications for the Full Time Permanent position of Manager of Laboratory Services, within the Water and Wastewater Division, reporting to the Director of Environmental Services. Accountabilities Manage all laboratory operations of the Water and Wastewater Division, ensuring compliance with ISO/IEC 17025:2017 and regulatory standards, maintaining quality assurance, and managing staff and resources. Oversee daily laboratory operations including scheduling, workflow, and resource allocation. Monitor and evaluate laboratory performance to ensure accuracy and reliability of results. Recruit, train, supervise, and evaluate laboratory staff, ensuring effective team coordination and performance. Oversee procurement and inventory of laboratory supplies and equipment. Develop and manage the laboratory budget. Address water quality concerns from residents and businesses serviced by the Water and Wastewater Division and take appropriate actions when required. Implement and monitor OHS protocols among laboratory staff. Contribute to long‑term planning for the Water & Wastewater Division and identify opportunities for improvement and innovation. The successful applicant will be required to participate in all training programs applicable to this position and other related work. The above statements reflect the general duties considered necessary to describe the principal functions of the job identified and shall not be considered a detailed description of all work requirements that may be inherent in the job. Qualifications University degree in a relevant scientific discipline such as Chemistry, Biology, and Environmental Science, or a college diploma with a focus on Marine Environmental Technology or Water Quality. Minimum of seven (7) years progressively responsible experience in an ISO 17025:2017 laboratory setting conducting physical, chemical (organic and inorganic), biochemical, and bacteriological analyses related to water and wastewater, including supervisory experience overseeing laboratory staff and ensuring compliance with quality standards. Strong leadership and organizational skills with an attention to detail. Excellent communication and problem‑solving abilities. Familiarity with laboratory management software and data analysis tools. Provincial certification in Water Treatment, Wastewater Treatment, Water Distribution and/or Wastewater Collection would be considered an asset. Possession of a Class 5 Driver’s License and use of a personal vehicle for business purposes as frequent travel throughout the City is necessary to carry out duties. Hours of Work Monday - Friday 8:00 a.m. - 4:00 p.m. 40 hours per week As a member of the Management Group, this position may be required to work outside of these hours when required. We wish to express our appreciation to all applicants for their interest and effort in applying for this position. However, only candidates selected for interview will be contacted. The City of St. John’s does not accept applications in person, by e‑mail, fax or mail. Applications will be received up to 12:00 Midnight (Newfoundland Standard Time) on closing date. This City of St. John’s is an equal opportunity employer and is committed to the employment of a qualified workforce that reflects the community’s diversity. #J-18808-Ljbffr