Part Sales Representative

WASH is a company that our customers depend on to keep them going so they can provide valuable services to their clients across USA and Canada (Coinamatic Inc. and ParkSmart Inc). We strive to build a sense of purpose and achievement in the work we do while staying true to the DNA of our core values. We value our people and encourage the development of talented and motivated employees to support the continued performance and growth of our diverse operations. We have been the foundation of many successful careers. At our core we are an innovation driven, fast-paced team environment with a high performance culture. If you are looking for a career that will challenge and engage you, is focused on customer care and quality service, then WEare the company for you. We invite you to bring your passion and experience to our team Date posted: December 16, 2025 Pay: From CA$50,000.00 per year Job description: Job Description – Parts Sales Representative Location: To be determined Department: Parts Sales Position Summary The Parts Sales Representative plays a key role within our Parts Division. They support customers with inquiries, sales, and service requests, as well as billing and order processing. This role combines inside sales, customer service, and administrative support to ensure the prompt and accurate delivery of commercial laundry parts and complete customer satisfaction. This position offers an overall annual compensation opportunity of $100,000 and more, including a base salary of $50,000 and performance-based incentives for high-performing candidates. Main Responsibilities Sales and Customer Service Respond to phone and in-person inquiries in a professional and courteous manner. Identify customer needs and recommend appropriate parts or solutions. Prepare quotes, process orders, and issue parts sales invoices. Follow up on quotes, pending orders, and outstanding accounts. Maintain up-to-date records, reports, and sales logs. Prospect new customers through cold calls and business relationship development. Inventory and Order Management Research and order parts from suppliers as needed. Process returns, credits, and warranty claims promptly to meet supplier and customer timelines. Operational Excellence Ensure compliance with established service and performance standards. Collaborate with the Parts Sales Manager to improve processes, increase efficiency, and achieve profitability goals. Develop and implement action plans to support customer growth and retention. Support the onboarding and training of new team members as needed. Health, Safety, and Compliance Maintain a safe and organized work environment, adhering to all health and safety policies and ISO procedures. Report any hazardous or non-compliant conditions promptly. Use company property, information, and assets responsibly and confidentially. Qualifications Minimum of 3 years’ experience in parts sales, distribution, or a related field. Basic knowledge of mechanics or electricity. Bilingual (French/English), spoken, read, and written. Excellent organizational skills with the ability to handle multiple tasks accurately and efficiently. Strong interpersonal and communication skills with clients and colleagues. Proficient in Microsoft Office (Word, Excel) and ERP/CRM systems. Vocational diploma (D.E.P.) in technical studies, administration, accounting, or equivalent. Excellent problem-solving and negotiation skills. Key Competencies Customer-service oriented and results-driven. Strong follow-up skills and sense of organization. Team player with leadership potential. Professional, reliable, and adaptable in a dynamic environment. Working Conditions Primarily office-based, with frequent interaction with the warehouse and service departments. Occasional lifting of light to medium-weight parts or equipment may be required. Description de poste – Représentant aux ventes de pièces Lieu : à être déterminé Département : Ventes de pièces Résumé du poste Le représentant aux ventes de pièces joue un rôle clé au sein de notre division des pièces. Il soutient les clients dans leurs demandes d'information, de vente et de service, de la facturation et du traitement des commandes. Ce poste combine la vente interne, le service à la clientèle et le soutien administratif afin d’assurer la livraison rapide et exacte des pièces de buanderie commerciale et la satisfaction complète de la clientèle. Ce poste offre une possibilité de rémunération annuelle globale de 100 000 $ et plus, incluant un salaire de base de 50 000 $ et des incitations basées sur la performance pour les candidats performants. Responsabilités principalesVentes et service à la clientèle Gestion des stocks et des commandes Excellence opérationnelle Santé, sécurité et conformité Qualifications Minimum de 3 ans d’expérience dans la vente de pièces, la distribution ou un domaine connexe. Connaissance de base en mécanique ou en électricité Bilingue (français/anglais), parlé, lu et écrit. Excellentes compétences organisationnelles et capacité à gérer plusieurs tâches avec rigueur et précision. Excellentes aptitudes interpersonnelles et communicationnelles avec les clients et collègues. Maîtrise de Microsoft Office (Word, Excel) et des systèmes ERP/CRM. Diplôme d’études professionnelles (D.E.P.) en technique ou en administration, comptabilité ou équivalent. Excellentes habiletés en résolution de problèmes et en négociation. Compétences clés Orienté service à la clientèle et axé sur les résultats. Forte capacité de suivi et sens de l’organisation. Esprit d’équipe et potentiel de leadership. Professionnalisme, fiabilité et adaptabilité dans un environnement dynamique. Conditions de travail Travail principalement de bureau, avec des interactions fréquentes avec l’entrepôt et les départements de service. Soulever à l’occasion des pièces ou du matériel de poids léger à moyen peut être requis #J-18808-Ljbffr