Manager of Operations

4 hours ago

Kitchener, Canada oneROOF Youth Services Full time

Tentative hours: Monday to Friday, and evening/weekend on-call responsibilities Job Type: Full-time Permanent Position, with Benefit Package after probation Salary: $58,000 to $65,000 per year Reports to: Executive Director To Apply: Please email hr@oneroof.org oneROOF Youth Services is a multi-service agency for youth (12-25) experiencing or at-risk of homelessness in the Waterloo Region. Our services include meeting basic needs, outreach, street-to-housing support services, family reconnect support, mental health, and addictions support/services, providing harm reduction supplies, daytime services, food hampers, and emergency shelter. JOB SKILLS, DUTIES & RESPONSIBILITIES Ensure consistent delivery of shelter services, including intake, case management support, and referrals Collaborate with case managers, community partners, and outreach teams Support crisis intervention and incident response involving staff and youth Monitor shelter capacity, intakes, exits, and length of stayOversee day-to-day shelter and daytime service operations to ensure safety, cleanliness, and functionality Ensure compliance with health, safety, licensing, and funding requirements Develop and implement operational policies and procedures Supervise and support direct reports (Supervisor of Programs and Client Services Coordinator) along with full-time and part-time staff Create and manage staff schedules to ensure adequate 24/7 coverage Provide coaching, performance evaluations, and corrective action as needed Support staff training in trauma-informed care, de-escalation, and crisis response Promote a trauma-informed, youth-centered, and culturally responsive environment Address client grievances and ensure fair enforcement of shelter rules Support conflict resolution and restorative practices Required Bachelor’s degree in Social Services, or related field (or equivalent experience) 3–5 years of experience in shelter operations, residential programs, or nonprofit management 2+ years of supervisory experience Knowledge of youth homelessness, trauma-informed care, and crisis intervention Strong organizational, leadership, and communication skills Leadership and team development Crisis management and de-escalation Time management and problem-solving Cultural humility and youth advocacy • Must have a valid First Aid and CPR certification Must produce a recent Vulnerable Sector and Criminal Record Check oneROOF Youth Services is an equal opportunity employer. We encourage applications from individuals of all races, colours, ethnic origins, religions, abilities, gender identities, and sexual orientations While we value every applicant’s interest in oneROOF Youth Services, only those who meet the required qualifications will be contacted for the next steps. #J-18808-Ljbffr

  • Manager of Operations, Sheltercare

    1 week ago

    Kitchener, Canada House of Friendship Full time

    At House of Friendship we believe in what we are doing. We get out of bed each day to make a difference in our community; to walk with and to serve. We are not happy with the status quo. We get energy from ongoing learning and growth. We lead with passion and believe without a doubt that everyone deserves to belong and thrive. We live and breathe our values...

  • Sheltercare Manager

    2 weeks ago

    Kitchener, Canada House of Friendship Full time

    At House of Friendship we believe in what we are doing. We get out of bed each day to make a difference in our community; to walk with and to serve. We are not happy with the status quo. We get energy from ongoing learning and growth. We lead with passion and believe without a doubt that everyone deserves to belong and thrive. We live and breathe our values...

  • Manager of Operations, Sheltercare

    7 days ago

    Kitchener, Canada House of Friendship Full time

    At House of Friendship we believe in what we are doing. We get out of bed each day to make a difference in our community; to walk with and to serve. We are not happy with the status quo. We get energy from ongoing learning and growth. We lead with passion and believe without a doubt that everyone deserves to belong and thrive. We live and breathe our values...

  • Travel Advisor

    2 weeks ago

    Kitchener, Canada C.G Project manager Full time

    **Part-Time /Full-time.** - Job Title: Online Travel Assistant - This can be done without affecting your current job - Daily payroll (Earn up to C$125-245 per day.) - Flexible time, Assist with online operations - No experience is required to start, one-on-one guidance is provided - Responsibilities: - Promote travel packages - Improve sales of travel...

  • Heavy Equipment Operator

    7 days ago

    Kitchener, Canada Region of Waterloo Full time

    Heavy Equipment Operator (Waste Management) **Job Number**:3584 **Job Type**: Full-Time **Location**: 1516 Glasgow St - Waste Operations Centre **Job Category**: Environmental **Number of Positions**:1 **Department**: Waterloo A (Waste Operations) **Division**: Engineering and Environmental Services **Hours of Work**: 40. Tuesday to Saturday 10:30 AM to...

  • Operations and Maintenance Foreperson

    4 days ago

    Kitchener, Canada Region of Waterloo Full time

    Operations and Maintenance Foreperson (Water Operations) **Job Number**:2973 **Job Type**: Full-Time **Location**: 2069 Ottawa St S - Mannheim Water Treatment Plant **Job Category**: Other **Number of Positions**:1 **Department**: Operations and Maintenance (Water) **Division**: Engineering and Environmental Services **Hours of Work**: 35 **Union**:...

  • Operations Manager

    2 days ago

    Kitchener, Canada ICON Full time

    The Operations Manager is a key Empire Protector for the growing expansion empire. This Director is the master of systems, consistently seeking new, innovative, and efficient business processes that save time and money. As a key leader in the Expansion Hub, the Operations Manager increases the ability of the Hub to process transactions, freeing the Expansion...

  • Operations Manager

    5 hours ago

    Kitchener, Canada Reworld Waste, LLC Full time

    Operations Manager page is loaded## Operations Managerlocations: CAN, ON, Kitchenertime type: Full timeposted on: Posted 2 Days Agojob requisition id: JR11459Who we areFor more than 40 years, Reworld has been a leader in sustainable waste solutions, providing our customers with innovative solutions that help them achieve carbon-negative outcomes.Our...

  • Operations Manager

    2 weeks ago

    Kitchener, Canada Stallion Movers INC Full time

    **Looking for a company that appreciates you? We want our employees to come to work! We are offer monthly lunches, BENEFITS and a positive environment!** Stallion Movers specializes in Seniors Moving and we work with a variety of individuals from Retirement Homes throughout the KW region. Our other jobs include full house moves, smaller apartment/condo...

  • Operations Manager

    5 hours ago

    Kitchener, Canada Reworld Waste Full time

    Who we are For more than 40 years, Reworld has been a leader in sustainable waste solutions, providing our customers with innovative solutions that help them achieve carbon-negative outcomes. Our Vision Reworld is leading the charge to a carbon-negative future through revolutionary sustainable materials management solutions that reduce, reuse, recycle and...