Douglas College Apprentice Financial Support Manager
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Key Responsibilities
• Assess eligibility for apprentice financial assistance
• Guide clients through the online application system
• Review and confirm the accuracy of applications
• Maintain detailed records of client interactions
• Work with the Quality Assurance Specialist for documentation accuracy
Requirements:
• High school diploma is required; higher education is preferred
• Background in customer service in call centers
• Solid understanding of policy application
• Flexibility with work hours including evenings
• Commitment to professional development Deliver exceptional service and contribute to the success of apprentices at Douglas College.
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