Directeur.rice de succursale

Who we areFairstone Financial is a leading Canadian provider of responsible lending solutions, offering personal loans and retail point-of-sale financing. With a focus on customer service and community engagement, Fairstone helps individuals and businesses meet their financial needs through flexible and accessible lending options. At Fairstone, our culture is built on strong values and leadership principles that define the expectations we have for working together, and with our customers. By helping Canadians find the right solution to meet their needs with a variety of products and services.Are you looking for a rewarding career? Fairstone is hiring a full-time Branch Manager in our Kitchener, Ontario branch. If you’re seeking a role with a growing business that involves developing new business, maintaining client relationships and empowering team members, this could be the position for you. Apply now.A regular day for you will includeReporting to the District Manager, Fairstone Branch Managers are responsible for the following:Leading the overall success of the branch by maintaining and optimizing branch profitabilityGrowing the business by developing new opportunities and supporting client acquisition through multiple channelsCreating a best-in-class customer experience by creating a welcoming environment for our customers and ensuring all their needs are metImplementing people strategy that attracts, retains and develops talentDriving accountability and coaching team members to achieve operational, developmental and customer experience expectationsLeading any change initiative and ensuring all relevant information is cascaded to their teamsEnsuring high employee engagement and developing individual development plansEnsuring all activities are conducted with compliance to governing regulations, internal policies and proceduresMaintaining high degree of confidentiality of client information and complying with policies on customer confidentialityActing as a Fairstone ambassador in local communities and projecting a positive company imageWhat we can offer youBecause we care about our employees and offer a variety of benefits such as:Time Off: Minimum 15 days vacation and additional wellness days, plus statutory holidays.Flexible Hours / Work-Life Balance: Full-time positions typically involve 37.5 hours per week. We value work-life balance and support the right to disconnect at FairstoneComprehensive Benefits Package: Adjustable to your needs (with access to virtual healthcare).Pension Contribution: Fairstone automatically matches a certain percentage to contribute to your savings.Wellness: Tailored well-being solutions available 24/7.Competitive Base Salary: With multiple incentive programs to increase your overall compensation.Reward Program: Collect points for travel or merchandise.Employee Referral Program: Earn a bonus when referring a friend.Employee Discounts: We offer numerous discounts at various retailers.Professional Development: Comprehensive paid online learning courses (Fairstone Academy), opportunities to develop multiple skill sets.Supportive Culture: Join a supportive and collaborative work environment where your contributions are valued and recognized.QualificationsCollege diploma preferred (BS / BA with coursework in Business)Three to five years of directly related work experience in finance industry sales (consumer finance industry preferred) or three to five years of previous management experienceExcellent interpersonal and customer relationship building skillsStrong communication skills to communicate with all levels of employees, managers and customersDemonstrated effective verbal, written and listening skillsBe a self-starter, proactive and display initiativeAbility to work flexible hours in a fast-paced environment and managing multiple prioritiesWe are proud to be recognized as Great Place to Work Canada for 2025 and Montreal’s Top Employers 2025 by Canada’s Top 100 EmployersLearn more : #J-18808-Ljbffr