Product Manager, SaaS

SOVRA is a leading public procurement platform trusted by more than 7,000 government agencies and over 1 million suppliers across North America. Our work sits at the intersection of technology, public service, and accountability, helping governments operate more efficiently and transparently on behalf of the communities they serve. What makes SOVRA unique is our deep focus on the public sector. Our solutions are purpose-built to solve real, complex procurement challenges, balancing compliance with usability and innovation. That commitment has been recognized with the Achievement of Excellence in Procurement (AEP) Certification from the National Procurement Institute, reflecting our high standards and impact in the market. At SOVRA, the work you do matters. Every improvement we make helps public organizations stretch taxpayer dollars further, operate with greater transparency, and deliver better outcomes for millions of people. We’re a growing, mission-driven company where smart, curious people come together to build technology that serves the public good. This position will join our team supporting the EcoInteractive business line, which falls under the GovTech division of SOVRA brand products serving government customers. About EcoInteractive EcoInteractive is the leading enterprise software provider to government transportation and environmental agencies. With 3,000+ users and $3B+ tracked within our software, government agents use our SaaS cloud-based solutions to complete mission‑critical workflows. We have a track record of 100% customer retention over the last several years, and our company is growing quickly with strong demand for our cloud‑hosted solutions. We are a nimble and entrepreneurial team of multi‑talented individuals, who care deeply about our commitments to customers and to each other. We value collaboration, humility, accountability, efficiency, and a relentless drive for excellence. What will your main responsibilities look like? Plan of the full product lifecycle, from concept to launch, ensuring alignment with customer pain points. Work closely with cross‑functional teams including Engineering, QA, CS, Implementation and Sales to ensure effective product development and delivery. Conduct market research, review RFPs, and analyze customer feedback to identify product needs and opportunities. Help define and prioritize features and requirements from internal and external stakeholders, balancing business goals with user experience. Monitor product performance metrics, analyze data, and create reports to track progress against key objectives and identify areas for improvement. Assist in the development of product strategies by contributing market insights, conducting competitor analysis, and user feedback. Maintain the backlog, ensuring that tasks are prioritized based on value, scalability, urgency, and feasibility. Maintain the product calendar and provide proactive updates to stakeholders on product progress, upcoming needs, and roadblocks. Ensure that all product specifications, requirements, and updates are well documented, creating a reliable resource for internal teams and stakeholders throughout the product lifecycle. Create product artifacts (feature specs, functional requirements, testing requirements, release notes, help guides). Coordinate the feature launch, client communication and training process, including cross‑departmental alignment, marketing efforts, and post‑launch analysis. What elements of your professional background will be necessary and valuable in this role? Bachelor’s Degree or higher, an asset; 2 to 5 years in Product Management in the Software Technology Industry; Proven track record in identifying and analyzing market problems and customer needs and be able to translate those needs into digital products; Experience with interviewing customers, testing, and understanding their business processes and objectives to be successful; Experience with messaging and evangelism with customers; Experience in leveraging data and market research to identify issue and opportunities and build decisions based on facts and data; An eye for design and experience in User Experience (UX) Project Management and Agile methodology (SCRUM); Familiarity with AI capabilities and experience with AI powered solutions, an asset; Experience with data analysis, an asset. What are the assets that would make you stand out? Inquisitive, analytical personality, innovative, open‑minded, dares to think differently and ask questions. A natural leader who can motivate a team based on his/her passion for the customer. Knowledge of public or semipublic sector, is an asset. Fluency in spoken and written English. Multi‑tasker, highly flexible for shifting priorities, and taking on various projects at various stages and can work all in parallel. A start‑up mindset fits well here, especially with the company rapidly evolving. Our offer Work from home Work equipment provided while working from home. Competitive benefits, 401K (USA), RRSP(Canada) and compensation programs. Flexible paid vacation, personal, and sick days off. Closed office during the holidays Paid vacations between Christmas and New Year’s Day. We believe in People First at EcoInteractive, which means developing and nurturing our talents, and creating an environment where we support each other, can depend on one another, and enjoy the camaraderie of a great group of people collectively working to accomplish meaningful goals. Required: Authorized to work in Canada or the US—unfortunately we are not able to sponsor work visas or transfers at this time. Required: Must be physically located in one of the following Canadian provinces or US states: Quebec,Ontario, Alberta, AL, AZ, AR, CA, CO, DE, FL, GA, HI, ID, IL, IA, KS, MD, MA, MI, MN, MT, NV, NH, NJ, NY, OH, OK, OR, PA, SC, TN, TX, UT, VA, WA, WI. Thank you for your interest in SOVRA. However, only selected candidates will be contacted. At SOVRA, we are committed to fostering an inclusive and equitable workplace. We are an equal opportunity employer and do not discriminate against any employee or applicant for employment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, marital status, veteran status, or any other characteristic protected by applicable laws. We provide a work environment free from discrimination and harassment. In addition, we are committed to ensuring pay equity across our organization and regularly review our compensation practices. International Data Base Corp doing business under SOVRA tm participates in E-Verify. If selected for employment, you will be required to provide your Form I-9 information to confirm that you are authorized to work in the United States. #J-18808-Ljbffr