Youth Sports

13 hours ago


Calgary, Canada Surin Group Full time

Fairmont Spa Banff Springs – Spa Guest Services & Fitness Manager The Fairmont Spa Banff Springs is at the forefront of the spa industry offering first-class pampering surrounded by majestic mountain beauty. Our environment captures the spirit and ambience of the mountains and reflects the image and elegance of The Fairmont Banff Springs. Our breathtaking Spa is 42000 square feet and is rated the best spa in Canada according to Spa Magazines readers. The Spa Guest Services & Fitness Manager is responsible for ensuring the seamless day-to-day operations of the Fairmont Spa’s guest-facing operations including reception, fitness/wellness programming and memberships. This role ensures exceptional guest experiences, operational efficiency and team development while supporting the strategic goals of the Fairmont Spa. Competitive Salary: $70,000 - $72,000 gross annually based on previous experience & education Work Schedule: Tuesday–Saturday; shifts typically running 11:00am–7:30pm; hours may vary depending on business levels. Job Duties Include: Oversee daily operations of spa reception, fitness/wellness programming, and membership services to ensure smooth workflow and service excellence. Monitor staffing scheduling and resource allocation to meet operational needs during peak and off-peak periods. Oversee the planning, scheduling and execution of fitness and wellness classes and programs ensuring a high quality engaging experience for all guests. Ensure compliance with health, safety and hygiene protocols across all areas of responsibility. Act as a key player in guest recovery, supporting the team in resolving issues promptly and ensuring guest satisfaction is restored whenever concerns arise. Identify, evaluate and cultivate relationships with new vendors to support the development of new programs and initiatives. Serve in a hands‑on operational role working directly on the floor alongside team members to support daily activities and ensure smooth execution of all processes. Drive sales strategies and marketing for fitness, spa and staff memberships. Oversee all operations of the new staff gym including equipment maintenance, cleanliness standards, member access and daily facility checks to ensure a safe and supportive environment for employees. Champion a culture of luxury personalized service and attention to detail in every guest interaction. Manage sick calls and implement day‑to‑day operational adjustments to ensure adequate coverage and smooth departmental functioning. Oversee the cleanliness, maintenance and performance of all gym equipment ensuring the staff gym operates at the highest level of LQA standards through regular inspections, timely reporting of issues and coordination of necessary repairs or servicing. Respond to all emergency situations promptly and in accordance with established safety protocols. Ensure all team members are trained in service protocols, Fairmont brand standards and upselling techniques. Mentor and develop supervisory team members fostering leadership growth and accountability. Conduct regular performance evaluations, coaching sessions and departmental meetings. Support recruitment onboarding and ongoing training of spa team members and fitness team members to ensure alignment with service standards and operational needs. Collaborate with Boutique Manager to drive retail memberships and service revenue through strategic promotions and upselling. Track and analyze operational reports, guest feedback and financial results to identify areas for improvement. Qualifications: Your Skills & Qualifications: Minimum 3 years of leadership experience in a luxury spa, hospitality or wellness environment required. Current CPR & First Aid an asset. Bachelor’s Degree in Business Administration or Hospitality/Spa Management an asset. Recognized certifications in fitness training and fitness appraisals (A.F.L.C.A or C.F.C certified) an asset. Proven ability to lead, motivate and develop teams. Exceptional guest service, interpersonal and conflict resolution skills. Excellent communication, organization and time‑management abilities. Proficiency in spa/gym management software, POS systems and Microsoft Office Suite. Additional Information: Subsidized staff accommodation provided on‑site for full‑time status employees. One complimentary meal per shift in our staff cafeteria (additional meals can be purchased for $4/meal). Comprehensive benefits package (Medical, Vision & Dental) including extended benefits like mental health, orthodontics, fertility drugs and gender affirmation for full‑time permanent status employees. Defined Contribution Pension Plan with employer matching up to 5% of annual earnings for full‑time permanent status employees. Employee travel program with discounts on room rates as well as on food & beverage at Fairmont & Accor properties worldwide. Access to the Mountain Explorer Travel Program exclusive room rates for colleagues which includes 50% off all food & beverage when staying at Fairmont Resorts in Lake Louise, Jasper & Whistler. Discounts while using our resorts Food & Beverage Outlets, Fitness Centre, Spa and Fairmont Banff Springs Golf Courses. Visa Requirements: Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization. APPLY TODAY: Whether you’re just launching your career or looking for a new adventure we invite you to visit to learn more about Fairmont Banff Springs and the extraordinary opportunities that exist within our resort We encourage you to let us know if you require any accommodations through the application/recruitment process and we will work with you to meet your needs. Persons who anticipate needing accommodations for any part of the application or interview process may contact in confidence. Remote Work: No Employment Type: Full-time Sport and Day Camp Supervisor (Full Time - Contract) Why should you join our team? YMCA Calgary is a charity that ignites the potential in Calgarians. Since our inception in 1902, we have evolved into a vibrant organization operating in every quadrant of the city. Guided by our core values of honesty, caring, respect and responsibility, YMCA Calgary offers a growing hub of programming & services to address the needs of our community including connection and belonging, physical and mental wellbeing, child‑care support, language instruction, affordable tutoring and more. We also ensure that no one is turned away, lowering financial barriers for youth, adults and families through the generous donations of our community. This impact takes place across our 7 health and wellness facilities, 6 childcare centres, 2 outdoor camps and 12+ community programs, empowering people of all ages and life stages to belong, grow, thrive and lead. Sport and Day Camp Supervisor (Full Time - 14‑month Contract) Start Date: February 9th, 2026End Date: April 2027Salary: $48,786.00/year - $60,982.00/year Complimentary YMCA Calgary membership including a linked membership for dependent children. Comprehensive health and dental benefits. Premiums paid in full by the Association. Anniversary flex day and gifts given to celebrate each year of employment. Program discounts. Ongoing leadership development and opportunities. Leadership award opportunities. Paid recertification and training. What qualifications are we looking for? A Bachelor of Education, Physical Education or a related degree or diploma is an asset. A minimum of two years’ experience working with youth. Association of Canadian Mountain Guides (ACMG) or Challenges Unlimited (CUI) Level 1. Experience working with the Canadian Sport for Life Model including Physical Literacy. Experience with day camps, supervising staff, and program development. Minimum two years’ experience in coaching and sport program delivery, and one‑year supervisory experience. Excellent customer service attitude. Availability in the evenings and weekends to meet community and branch needs. National Coaching Certification Program (NCCP) Fundamentals is an asset (basketball, soccer or badminton). Current Standard First Aid with CPR‑C certified within the last 12 months from an approved AB OHS provider. Asset if certification is issued by one of the following five Canadian organizations: Canadian Red Cross, Heart and Stroke Foundation, Lifesaving Society, St John’s Ambulance and/or Canadian Ski Patrol. Evidence of a clear Police Information Check and Vulnerable Sector Search. Three professional references. Sport Supervisor will: Lead the team of staff working for Sports and Day Camps including hiring, training, performance management and active coaching and mentoring of staff and volunteers, including providing feedback on a regular basis. Ensure high quality of programs and execution of the program design by personal, direct delivery of programs (Basketball, multi‑sport, Badminton, Soccer). Build relationships with parents, participants, volunteers and staff. Have a high degree of organizational and administrative skill to ensure Association procedures are adhered to as set by YMCA Calgary. Volunteer recruitment (volunteer fairs, interview, train and performance manage). Adhere to policies & procedures that support high standards for Health & Safety and Child Safety & Protection. Provide leadership for summer and seasonal Day Camps including Summer, Winter Break, Teacher’s Convention and Spring Break. Play an active role by attending regularly scheduled meetings and in‑services. Develop, control and evaluate the Sport budget for your branch, related statistics, and purchase equipment as required. Ensure all administration systems are in place and are adhered to as set by YMCA Calgary. Collaborate with the Bookings Team to plan, organize and facilitate group bookings including school groups and birthday parties. Take initiative to support program cycles for Sport & Day Camps including registration, program cancellations and wait list management. Provide branch support assuming weekly Duty Manager Shifts and engage Healthy Safety Training and Duty Manager In‑Services. Assist with branch duties (including scheduled duty manager shifts, day camps, registration days, etc). Assist with the annual YMCA campaign by developing relationships with program participants to raise their campaign awareness. Market and promote programs. Be responsible for ensuring your staff and volunteers receive department and Association‑specific training. Effectively communicate in a variety of settings; excellent oral and written communication skills, including intermediate use of technology. Ensure excellent quality member service by identifying the needs and wants of participants as priority and respond to their concerns in an effective and timely manner. Facilitate leadership programs for staff and volunteers. Attend branch and department special events (Healthy Kids Day, Basketball tournaments, All Sport One Day, in‑services, Stampede Breakfast, volunteer appreciation etc). Administrative Assistant, Fitness & Sport Services Position Title: Administrative Assistant, Fitness & Sport Services Position Summary: The Administrative Assistant, Fitness & Sport Services provides a wide variety of administrative support, all of which contribute to the efficient and professional operation of the Gary W. Harris Canada Games Centre. Within a customer service focused environment and under the leadership of the Manager, Fitness & Sport Services, the incumbent is responsible for: Physical Abilities Requirements Evaluation (PARE) and Fire Testing program entry. Entry for daily drop‑in schedules for members and community. Event and program registration Xplor Recreation entry. Budget monitoring, tracking and reporting. Facility purchasing. Contracts and employment administration. Social media and website Administration for the Gary W. Harris Canada Games Centre. Program reception, marketing, data management, communication and general office duties. The Administrative Assistant, Fitness & Sport Services is the first point of contact for external community wellness, partnership event bookings such as community stencil painting, community programming, external group fitness programming etc. This involves contract development for internal and external partnerships, invoicing and responding to inquiries for pricing, availability, and external program instructor availability. Position Responsibilities include: Provides excellent, accurate customer relations and information to all students, staff, faculty, alumni, external and internal partners and community members. Creates all internal and external fitness & recreation sport invoicing and facility contracts for payment processing using Xplor Recreation management system and adheres to institutional policies and procedures. Approves and completes refunds for services using Xplor Recreation management system and adheres to institutional policies and procedures. Provides client communication and services pertaining to outstanding invoice payments within Fitness and Sport Services. Updates fitness, sport and recreation waivers and other program related materials as required by Division, adhering to institutional policies and procedures. Responsible for multiple department email accounts and calendars, maintaining fitness, recreation, intramural outlook calendars and phone lines; responding to routine correspondence, customer requests, concerns, or complaints, providing information to inquiries promptly according to approved procedures. Completes all quarterly data entry of music services via Entandem Licensing software for the Fitness & Sport Business Units within Gary W. Harris Canada Games Centre. Responsible for Access Online software pertaining to credit card holders within the Gary W. Harris Canada Games Centre, including data collection pertaining to purchasing, including FOAP codes, comment descriptions, entering and submitting to signing authorities. Maintains inventory and software entering, tracking supply usage in compliance with Red Deer Polytechnic policies and procedures. Completes hiring processes including job postings within People Admin, selection committees and all related duties. Tracks budgets and provides budget information to the Manager as required. Provides administrative and program support for Fitness, Sport, PARE, Fire testing and other areas as requested. Provides statistical and revenue data reports from Banner and Xplor Recreation sport management system to the Manager as required. Completes purchasing for facility, events, programming, fitness equipment, supplies and materials as needed. Routes requests for meetings, bookings and services to facility bookings, food services, janitorial, IT, and security. Attends department meetings as required. Human Resources and Finance Reporting: Completes hiring processes and all related duties as described in the original detail. Creates and uploads job postings and required documentation to People Admin as directed by leadership. Facilitates the recruitment and hiring process by providing hiring committees the required access to documents, scheduling interviews, and booking facilities/resources required. Creates contract letters on behalf of RDP and sends to appropriate Manager/Coordinator, new hire, and People and Culture through DocuSign. Responsible for the EPAF entry in Banner for all employee contracts and works with People and Culture and Payroll to ensure timelines and accuracy of entries. Monitors and communicates timelines related to employee start dates, end dates, probationary periods and onboarding dates to appropriate supervisors. Marketing & Communication: Responsible for compiling program plans and preparing detailed ideas for digital screens, printed marketing materials and Red Deer Polytechnic website pertaining to all fitness, recreation and sport. Schedules layouts and ideas for all social media platforms for Fitness and Sport Services, Gary W. Harris Canada Games Centre. Updates brand content and responds to all social media platforms for Fitness and Sport Services, Gary W. Harris Canada Games Centre. Content website editor, maintaining accurate information for Fitness & Sport Services pages, Gary W. Harris Canada Games Centre, and other units as requested. Ensures marketing development and implementation timelines are met. Communicates program information to all staff to ensure clarity of process and procedures. Collaboration with Athletics, Events & Community Engagement Coordinator, the Student Life Coordinator and the Employee Wellness working Group to help develop and host events at the Centre. Provides excellent customer relations to external and internal partners, communicating regularly with clients from the contract signing to the final invoicing submission and payment processing. Responds and maintains all email and calendar platforms for the Gary W. Harris Canada Games Centre and is the first point of contact for responses. Required Qualifications: Two (2) years of post‑secondary training in Business Administration or Office Administration or equivalent. Minimum two years experience providing comprehensive administrative support in a fast‑paced, demanding environment with multiple responsibilities. Excellent customer service skills and a passion for working with students and the public. Knowledge and understanding of administrative processes used in the operation of a large organization and ability to effectively apply that knowledge to other applications. Intermediate computer skills including Microsoft Suite, Banner, Cognos. Independent decision‑making, problem‑solving and analytical skills. Excellent verbal and written communication skills. Knowledge in all areas of modern office practice and procedures. Experience preparing letters, memos and other correspondence accurately. Work as an effective team member with all levels of the organization, showing teamwork and cooperation. Demonstrates outstanding organizational and time‑management skills. Ability to work under pressure and meet deadlines. Demonstrates initiative and motivation. Current knowledge of the administration of a post‑secondary educational institution, preferred. Accuracy and attention to detail. Listening skills. Preferred Qualifications: Salary: $31,265 (equivalent to $24.05 per hour) Benefits and Compensation Information: Red Deer Polytechnic offers a comprehensive benefits package including extended health and dental care through Blue Cross, access to a health spending account, pension plan, Employee & Family Assistance Program, generous vacation allotments, credit tuition waivers and opportunities for professional development funding. Additional time off due to Institution closures between Christmas and New Year general holidays. Eligibility to access the above mentioned benefits depends on the Collective Agreement and related RDP policies. About Red Deer Polytechnic: Focused on advancing the economic and social priorities of Alberta, Red Deer Polytechnic provides more than 100 industry‑relevant credit and non‑credit programs to approximately 11,000 credit, non‑credit and apprenticeship students. With modern teaching and learning spaces and state‑of‑the‑art research and innovation centres, RDP provides education and applied research opportunities in partnership with industry and communities. The main campus is located on Treaty 7, Treaty 6 and Métis ancestral lands. Posting Detail Information: Competition Number 2025-A-173. Employment Type Permanent Part‑Time. Number of Vacancies 1. Desired Start Date 01/19/2026. Position End Date (if term‑certain). FTE 0.71. Hours of Work 5 Hours a day, 5 Days a week. Open Date 12/10/2025. Close Date 01/10/2026. Open Until Filled. Note to Applicant ... #J-18808-Ljbffr



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