Assoc., Expérience client

1 day ago

Toronto, Canada TD Full time

Department Overview At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long‑lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or prospective TD customers. At the branch, we understand customer needs and identify opportunities to promote products and services to refer customers to the appropriate team member or internal Bank partner, while ensuring a positive customer experience. Location Toronto, Ontario, Canada Hours & Compensation Hourly: 15Base salary: $22.50 - $28.33 CAD Job Description Customer Experience Associate – an all‑around champion who can understand customer needs and advise best‑suited banking solutions for a positive customer experience. In This Role, You Will Process financial transactions like deposits, withdrawals, and bill payments as per standardized operating procedures, industry regulations and TD’s Code of Conduct and Ethics. Understand and determine customer needs to recommend solutions specific to those needs while exercising discretion in confidential matters. Respond and resolve customers’ concerns using standard procedures and escalating non‑standard activities, as necessary. Achieve assigned goals and business objectives by promoting banking solutions and completing business processes in a timely and accurate manner. Connect personally with customers to advise them appropriately and clearly on banking solutions and processes. Help build a positive, diverse and equitable work environment by promoting team effectiveness as well as participating in personal performance development. Assist the team by respecting coworkers, staying dedicated, and keeping everyone up‑to‑date on the status of routine activities. Deliver quality customer experiences and recommend operational improvements where opportunity exists to improve and achieve operational excellence. Job Requirements High School diploma and/or 1+ years of relevant experience. Undergraduate degree or equivalent is an asset. Strong administration, organizational, planning and time management skills to work in a fast‑paced environment. Hands‑on knowledge of using MS Office (Word, Excel, and Outlook) and internet. A go‑getter who can exercise initiative and be accurate and detail‑oriented to handle several tasks and changing priorities. A dynamic communicator with established customer experience skills who can connect, both verbally and in writing, with different people in a calm, courteous, and effective manner. About TD TD is a global leader in the financial institution sector. It represents the fifth largest bank in North America by the number of branches. Each day, we deliver a legendary customer experience to more than 27 million households and businesses in Canada, the United States and worldwide. Our growth and global compensation program reflect the investments we make to help our colleagues and their families achieve their well‑being goals. #J-18808-Ljbffr

  • Assoc., Expérience client

    1 day ago

    Toronto, Canada TD Full time

    Join to apply for the Assoc., Expérience client role at TD Compensation $22.50 - $28.33 CAD Department Overview At TD Canada Trust, we are the frontline of TD quart and we strive to build deep and long lasting relationship with customers by performing a broad range of service transactions and providing information and advice on services, products, and...

  • Assoc., Expérience client

    5 days ago

    Toronto, Canada TD Full time

    Role: Assoc., Expérience client Company: TD Location: Scarborough, Ontario, Canada. Hours: 15. Sector: Services bancaires personnels et commerciaux. Remuneration: $22.50 - $28.33 CAD. Department Overview At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long-lasting relationships with our customers by performing a broad range...

  • Assoc., Expérience client

    2 weeks ago

    Toronto, Canada TD Full time

    Job Title Assoc., Expérience client at TD Location Toronto, Ontario, Canada Pay $22.50 - $28.33 CAD Department Overview At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long‑lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services,...

  • Assoc., Expérience client

    2 weeks ago

    Toronto, Canada TD Full time

    Assoc., Expérience client6 days ago Be among the first 25 applicantsDétails De La Rémunération: $22.50 - $28.33 CADLieu De Travail: Toronto, Ontario, CanadaHoraire: 15Secteur D’activité: Services bancaires personnels et commerciauxDepartment Overview: At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long-lasting...

  • Assoc., Expérience client

    2 weeks ago

    Toronto, Canada TD Full time

    Assoc., Expérience client TD Salary  $22.50 - $28.33 CAD Location Toronto, Ontario, Canada Department Overview At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products,...

  • Assoc., Expérience client

    2 weeks ago

    Toronto, Canada TD Full time

    Assoc., Expérience client Détails De La Rémunération $22.50 - $28.33 CAD Lieu De Travail Toronto, Ontario, Canada Horaire 15 Secteur D’activité Services bancaires personnels et commerciaux Department Overview: At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long-lasting relationships with our customers by performing a...

  • Assoc., Expérience client

    2 weeks ago

    Toronto, Canada TD Full time

    4 days ago Be among the first 25 applicants Détails De La Rémunération $22.50 - $28.33 CAD Lieu De Travail North York, Ontario, Canada Horaire 15 Secteur D’activité Services bancaires personnels et commerciaux La TD a à cœur d’offrir une rémunération juste et équitable à tous les collègues. Les occasions de croissance et le perfectionnement...

  • Assoc., Expérience client

    2 weeks ago

    Toronto, Canada TD Full time

    Description Du Poste At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or prospective TD customers. At the branch, we understand...

  • Assoc., Expérience client

    6 days ago

    Toronto, Canada TD Full time

    Job Title Customer Experience Associate – TD Canada Trust – North York, Ontario, Canada Job Overview Join TD Canada Trust and help customers experience a legendary banking experience. As a Customer Experience Associate, you will process financial transactions, understand customer needs, and recommend banking solutions to promote a positive customer...

  • Associé, Expérience client

    2 weeks ago

    Toronto, Canada TD Full time

    Position Associé, Expérience client at TD Location & Hours Etobicoke, Ontario, Canada | 15 hours per week Compensation $22.50 – $28.33 CAD per hour Department Overview At TD Canada Trust, we are the frontline of TD Bank. We build deep, long‑lasting relationships with our customers by performing a broad range of customer service transactions and...